I stayed for four nights last week, working in London, so staying in hotels a lot.

Room was on the third floor and (as is common for this type of building), there are no lifts. With high ceilings it means you have quite a hike to your room.

My room (No. 14) door didn't fit in the frame terribly well, with the result that whenever anyone outside moved, or opened their door, the door rattled really loudly. This might sound minor but was very annoying.

The wifi didn't work (apart from in the lounge).

There was a kettle, etc in the room with lots of tea but no coffee. Odd.

Every night when I came back, the sash window was slightly open and the heating belting out full blast. You have to close the window to stop traffic noise from the road. With the sash windows it was very very hard to get the window closed.

On a far more positive note. The room was spotlessly clean and the decor fine. Every member of staff I met was very friendly and polite (in fact they were some of the most friendly staff I've come across) and the continental breakfast was fine. It was also good value for the location.

All in all it was a nice hotel but the negatives, while seeming minor, stopped me getting a good night's sleep.

Stayed for four nights in November as a solo, female traveler. Yes, the hike up the stairs is somewhat annoying, especially with luggage, but having great food, shopping and sights within easy walking distance is worth it. Also the price is right, the room was spotless and comfortable, and I felt safe walking around the neighborhood in the evenings. The staff is friendly and helpful. I will stay here again. I did hear my neighbors going in and out of their rooms, but mostly at the back of the hotel it's quite. I had a nice view of the backsides of the row houses behind the hotel. A pleasant view.

We stayed 3 nights at this hotel and enjoyed it. The rooms were small but adequate and very clean. The staff were very friendly and the breakfast was quite good. The stairs are a bit daunting, if you have heavy luggage ask for a room on a lower floor. Also a back room rather than a front one, as some noise from the street can be heard thru the single pane windows. The location is great, you can walk to Victoria St and Westminster etc. Pimlico is a lovely area, my choice for any stay in London!

We liked this hotel, it had a good price (110pounds per night, 1 double room with ensuite bathroom), and a good location (few minutes from Pimlico tube station on Victoria line).
Positive: the room was pretty new, nice victorian style, good size bathroom (especially the shower), the staff was friendly and helpful. Breakfast was fine (continental, no eggs). Free WI-FI but only up to the second floor.
Negative: we were on the 4th floor, so a lot of narrow and steep stairs. No safe in the room and no chain lock on the door, but we could leave the passports in the safe at the reception (free). Our room was facing Belgrave road and it was quite noisy, although there is not much traffic on the road... we could also hear a lot of noise when people were walking around or using the bathrooms... quite annoying during the night. Our double bed was pretty small.
We were asked to pay for our whole stay as soon as we arrived, I found it a bit odd.
Overall we liked the hotel and we would suggest it to friends, given they do not mind the noise and the stairs.