There is nothing to fault about this Hotel. It has the right star rating and every member of staff I have come across has been excellent. I have been a regular guest at this Hotel for the last 12 months and you should have no issue with booking your stay here. The star of the Hotel is Richard behind the bar.

I stayed here with my partner for 3 nights in February whilst exhibiting at the ExCel centre. The front desk staff very helpful and friendly. My partner & his colleagues were very impressed they had a member of staff speaking Greek (As they are from Greece). The lobby was welcoming, extremely warm after coming in from the snow. Our room was tidy, and clean as was our bathroom with nice white fluffy towels. The room soon warmed up using the thermostat in the room. The beds were ridiculously comfortable (With spare pillows in the wardrobe). There was an iron, ironing board and hairdryer as well as tea & coffee making facilities. I believe that the internet was slightly overpriced. We paid 15.99 for 24 hours of internet, and it was not wi-fi, you had to connect it so you had to sit at the desk with it... Apart from that it's a great hotel with lovely features and if you're lucky - an amazing view of the o2 and much of London.

An overnight booking on Saturday night following a concert at the O2 was the purpose of our stay! Leaving the O2 to our horror the snow had put pay to our trip back on the underground. After 4 hours of trying to get back to the hotel, we decided to check the 'key' to our room and found your phone number printed on it.. Thank you so so so much to the hotel/taxi driver that drove 30mins to pick us up and take us back. Excellent service, we are so grateful!!! Cath & Co

Was on congress in ExCel (www.ciscolivelondon.com) and stayed 4 days in the Crowne Plaza.

Hotel was great. Nice room and very friendly and helpful employees. I was only eating breakfast there so I don't know anything about the dinner and the bar. Breakfast was great.

I can really recommend this hotel.