Stay here with my mother and father who came over from Dublin for the weekend, on arrivial they where given a free upgrade to one of there finest suite, and where told to celebrate there anniversity with a completmentry bottle of champagne, (being teetotal ofcourse they didnt drink it but admired the one to one service) they only stayed two nights, altought they didnt get a chance to check out the fitness facilites they enjoyed a fine breakfast and a romantic dinner in the hotel. They are currently making plans to visit london again this summer and they are strongly considering returning to this hotel.

I booked this hotel for a theatre trip to London for my daughter's birthday. I was apprehensive about the booking for the annexe, but this turned out fine. Annexe appears to be undergoing refurbishment and our room was spacious and immaculate. The location of the hotel was superb for Apollo Victoria Theatre, we were able to walk there and back and feel safe. Very close to Victoria Station and we walked to Big Ben, Westminster Abbey,London Eye. We took Big Bus tours on Sat and Sun which we found good value. Kevin the guide was amazing. My only criticism of London in general would be that they could do with a few more human street guides to help tourists. We were in Oxford St on Saturday and we were not sure which direction to go to get a bus back to Victoria, but we sussed it out. Overall the trip was a resounding success.

We went with my parents in a triple rooms, the room was quite small but enough for sleeping as we were away all day long. Otherwise, the room was clean, but there were not too much duvet as it was a bit cold in the room during the night.
The staff was really nice and helpful, first night we arrived late and they wanted to order us some food.
The Breakfast was for all, continental and english (but without bacon not easy)!
For the location, it's only 10mins walking distance from London victoria station.
In general, it was a nice stay. I definitely recommend it

My daughter and I stayed here for 1 night in January as it is ideally situated within walking distance of the Victoria Palace theatre . We had stayed before in a family room in the annex building in Wilton Road which was fine . This time we booked a twin room ,big mistake !. Our room Number 14 was in a cul de sac oposite the main hotel and was acessed up a flight of very steep narrow stairs . The room was miniscule approx 7ft x 9ft . You couldn't swing a mouse never mind a cat . The twin beds were very uncomfortable and the wall mounted TV had only 4 analogue channels . There was a tiny window with a veiw of a brick wall which you could almost touch . The bath room was only suited to size zero people ,although the shower was a good size. There was a digital safe and tea making facilities .
We had the pre theatre dinner in About Thyme Bar and Bistro a short walk from the hotel , 2 courses for £18.50 and the food and the service were very good . We also had breakfast in Giraffe just around the corner from the hotel . They did an excellent breakfast special with a drink for £5 although we did have to ask for the special menu .