Pro's:
-Good location for Shepherds Bush Empire, its just over the road, with a good arm and a strong wind behind you its definately a stones throw away
-Clean Rooms
-Decent Price
Cons:
-Bathrooms are unbelievably tiny
-Noise from sirens and traffic very loud in room, I'm a deep sleeper and it woke me a few times but didn't bother me too much but my girlfriend didnt get much sleep.
-no customer service at all, I definitely don't need my hand holding or the over the top service you get at some hotels but without a lie, the only words that came out of any of the staffs mouths were 'yes' when i asked if the rooms was ready as we had arrived early, and 'thats £153'. nothing else, not even a 'here is your key, you're room is at the top of these stairs' or 'breakfast is served in the conservatory at the back between...'
-Breakfast is just toast or cereal
I wouldn't recommend this hotel for a sightseeing stay in London or for a visit of more than 1 night, but if I were to go to a gig at the Empire again and were just staying 1 night then I wouldn't bother looking at anywhere else to stay.
Room Tip: ask for a room at the back, it may do something to drown out the sounds of the sirens and traffic th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC