as the title suggests not in central london,but hotel is so close to north acton tube station everywhere is reachable.this hotel is only a couple of stops away from westfield.when coming out of the tube station i advise you to turn right go up the path and past the petrol station.the hotel itself is very well presented .rooms are a nice size for a london hotel and the room and all parts of the hotel were clean while we stayed there.good breakfast in the morning.good choice of tv channels in room and good beds.we stayed here for a 2for1 offer which was good value but were almost charged for the 2 nights on the front desk and also they require a £50 deposit off your credit card as security.don't know why as most other hotels do not do this.so when checking in and out check your bill.this was the only gripe i had with the hotel.and i would recommend this hotel to anyone.

Don't expect a large, luxurious hotel. Holiday Inn Express is basic and comfortable. We went to London to visit a friend and we figured we're fine staying at a no-frills hotel since we are only in the room for bed and breakfast.

We chose Holiday Inn Express because it was near the North Acton station. In fact, it is right next to the tube station. North Acton station is also along the Central line which is a convenient link to Oxford Circus (shopping!), White City/Shepherd's Bush (Westfield shopping centre), and basically where all the action is at.

Breakfast is basic, no international delight but it fills my tummy which is good enough. Internet connection is good enough for me to book my day trips online. Rooms are clean, housekeepers are very efficient, they usually make my room while I am down having breakfast. It's quiet at night though if you stay in the room that faces the Tube, the sound of the passing trains might bother you.

It's easy to get food too. There's actually a restaurant (sorry, can't remember it's name) right opposite the hotel which serves pretty good, hot middle-eastern food. You can get a puff of shisha there too. The pizzas are awesome. There's Tesco as well just opposite so don't worry about going hungry at night.

Beware of this cafe called The Coffee House opposite though. The lady shortchanged me and charged me 10 pounds for a cup of coffee!

i travelled alone with my young daughter 7 y.o. four nights stay for sightseeing of London.
My priorities in search of the hotel were:1) security 2) location (max 5 mins to metro station+max 15mins by metro to the center) 3) good value for money 4) cleanliness

we had a room with sofa (it was on offer at the same price as a standard room with double bed):

POSITIVE:
*excellent location (central tube line zone 2 –cheap travel cost, 10 mins travel time to the center Oxfor Circus, tube station is right behind the hotel, Westfield shopping mall is next tube stop, bus stop right right outside of the hotel, Tesco express is literally on the opposite side of the road)
*excellent room amenities (lighting, modern simple furniture, decor, tea-coffee facilities, water pressure and temperature, heating/air-conditioning, space)
*excellent room security (door eye, door chain,door lock, double windows- lock)
*very good breaskfast variety (hot and cold food, hot and cold drinks, fruit selection)
*very good hotel's amenities (lobby, bar, dining section, reception, public bathrooms, ironing service available, laundry, safe deposit service available)
*we also had a very good price deal (full prepayment in advance)

NOT SO GOOD:
we experienced very minor issues at chek in and with insufficient cleaning in the room, which we noted to the management after our departure. The management was prompt in response and attentive to the comments we made.

AREA AROUND the hotel is rather quet: warehouses and appartment blocks, i guess there is nothing much to see or fancy, but exploring the area around the hotel was not in our plans anyhow. we were coming to the hotel very late at night from city trips and leaving early in the morning.

Please note that hotel does not have a restaurant, rooms do not have fridge or minibar.
In my opnion these addtions to teh rooms' amenities would be very helpful especially for summer and families with kids.

BOTTOM LINE:
if you are travelling on budget and looking for reliable hotel in excellent location, with good security and logical price there is hardly a better choice. i highly recomment this hotel and will stay there again.

Who could ever forget the brilliant comic relief from Monsieur et Madame Thenardier, those saucy innkeepers who rooked their guests out of every last sou in Les Miserables? In "Master of the House" they even brag about charging an extra "three percent for sleeping with the window shut!" Of course what delights audiences in the West End, doesn't necessarily play all that well in North Acton.

Prior to booking a prepaid non-refundable reservation in October, I e-mailed the hotel to specifically inquire about internet access. I received a prompt reply from the reservations coordinator, Lydia, informing me that wifi was "completely free of charge." Upon arrival I was told that "management" had a change of heart in December and decided to charge five pounds for 24 hours of internet access. I was also informed that this charge would apply to all guests, including those who had previous booked their reservations based on the expectation of free access. While five pounds for 24 hours is reasonable by London standards, it is regrettable that management here feels a need to collect this petty sum from unsuspecting guests.

Otherwise, I was extremely pleased with the service and comfort of this hotel. Although it has been about five years since my last visit, the hotel was as fresh and clean as ever and the staff helpful and friendly. The location is a big plus being only 17 minutes from Marble Arch on the Central Line. And from Heathrow it's an easy journey as well. At North Acton there now are lifts at the extreme west end of the platforms, making the platform crossover a breeze. Ealing Broadway is a head stop, so switching from the District to Central line is likewise completely step free. At North Acton there are some steps but they're not very steep. So even with baggage, the trip by tube is simple and inexpensive.

Breakfast here is consistent and good. The scrambled eggs must come from the same "factory" that supplies other Holiday Inn Express hotels in London as they have the same powdery texture. I never tasted anything that quite resembled that, but maybe British chickens lay unique eggs. But overall the hot food selections are tasty and satisfying as are the cold cereals, bread and pastries.

The only feature lacking in this hotel, aside from complimentary wifi, is in-room digital safes. While you can check valuables at the reception, the convenience of an in-room safe for storing passports, documents and electronic devices cannot be overstated.

So in conclusion, unlike the Thenardiers, the staff here are well groomed, well mannered and don't wear eye patches. However please be prepared to purchase a daily voucher for five pounds should you wish to access the internet, regardless of what you were told at the time of booking. And also contrary to the advice received from the hotel, there are, in fact, internet roaming partners, including Boingo, so you may want to consider a UK monthly subscription to avoid the hotel's daily charges.