My husband and I stayed there in the 3rd week of May, 2011. The hotel was nice from the outside and even the lobby was beautiful.....we are not picky travelers at all....as long as the room is clean and staff personable....usually all is well......the room was very cramped (typical Eurupeon style, I guess)......our room faced a court yard that contained garbage cans and the smoking staff.....the room had no air conditioning and was extremely hot at night and we had to sleep with the window open (with no screen)...and the first 3 nights we were there we were woke up at 3am to screaming and fighting coming from a room above us on the same 'window shaft" we were facing....we politely asked the 2nd night of screaming to please be quiet....to no avail....so we called the desk and nothing was done about it....the 3rd night was the same with more drunken screaming and another complaint to the desk at 3am.....the next morning we asked to move rooms and we were told the offending party was checking out that day.....so the management did nothing about the annoying guests....they just left on their own. It is an older hotel and looks very worn away from the desk area, internet in mediocre at best and very intemittant WIFI. The staff was nice to a point, but goodness don't forget you key in your room....you would have thought we were asking for the "Crown Jewels" just to borrow a key to get back into our room. The bathroom was very very small....more like a closet.....the bed was very very hard....carpet was worn and dirty.....the breakfast was the exact same breakfast each morning.....the local neighborhood was nice, near lots of restaurants and pubs, Paddington Station was just a block away and on a great bus route and within walking didstance of Hype Park and Buckingham Palace. I personally would not recommend this hotel to anyone.

The room was small also small was the beds.A tall man will feel uncorfotable.The bed near the window was cold because the air from outside could enter the spaces of the old window and one night the central heating not working!And now the good points: The staff was very polite.The location of the hotel is near Paddington underground station

Stayed here in November for 3 nights with my husband for a Christmas shopping trip and sightseeing. Ideal location just a minutes walk from Paddington station. Some lovely pubs with sky sports and restaurants nearby to chill out in after a hard days shopping. Only bad thing I would say is the room had the lowest and smallest double bed I have ever slept in but was ok. We never had the breakfast, we perfered to have brunch out sk cannot comment but the reception area is magnificent

I visited this hotel earlier this week for a 2 night stay and was delighted with the hotel. Although the 'double bed' was tiny our room had a shower room and tea/coffee making facilities as well as a hair drier and TV. The complimentary breakfast was also more than I expected - a buffet offered scrambled eggs, sausages & baked beans, toast and marmalade and excellent coffee. We were able to park our car directly outside the front entrance in a gated secure area for a daily fee of £15. The nearby tube station (Lancaster gate) allowed us easy access into the West End. I would recommend this hotel and would gladly stay here again.