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Holiday Inn Express London Stratford – reviews, photos

3.0 of 5
196 High Street, London E15 2NE, England
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Holiday Inn Express London Stratford
Ranked #360 of 1,069 hotels in London
3.5 of 5 stars 251 Reviews
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251 reviews from our community

    Trip type
Traveller rating
    50
    109
    58
    22
    12
Date Rating
Netherlands
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“convenient location, good hotel”
4 of 5 stars Reviewed 26 January 2012

Close to Stratford underground station and shopping mall (approx. 10min. by foot). Tube will take you to Oxford street station in 20 minutes. So perfect for visiting London. Check- in was smooth. Professional and friendly staff. Room was clean, well maintained, nicely decorated, comfortable beds.Small bathroom but well equipped. Coffee/tea making facilities available. Rooms at street side can be bit noisy at night when you are a light sleeper. Breakfast was very basic. Eggs were finished at 9.15. No cheese or meat available.Breafast area was in main entrance hall. Cold atmosfhere. For less fussy travellers, its a good priced hotel, on convenient location. You can save good money by staying here instead of choosing a high priced hotel downdown London.

Room Tip: If you are a light sleeper, dont choose a room on road side.
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  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask franzlf about Holiday Inn Express London Stratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review
9 March 2012
Dear Guest,

Thank you for taking time and commenting us on Tripadvisor. We are pleased to hear that you enjoyed your stay and have a great experience upon check in. Your kind comments were past on our staff who were pleased to hear they were encountered as friendly and professional.
The hotel location is perfect for visiting the area and the central London as there are great transport links with underground, trains and buses. You can easily reach the centre of city within 30min by underground.
Please accept sincere apologies regarding your disappointment during breakfast. We are serving Express Start breakfast buffet as per the IHG hotel brand standards.
We do hope to welcome you back at Holiday Inn Express Stratford.

Kind Regards,
Edita Matuleviciute
Management Team
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Porto, Portugal
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Brand New Express by Holiday Inn”
4 of 5 stars Reviewed 26 January 2012

The fact that the hotel has around one year of existence its awesome: carpets, curtains, furniture, towels...everything is brand new!
The reason we've chosen this hotel was the location: direct bus from stansted airport, close to the future olympic city, 10 minutes walking from the tube/railway station and from the fantastic Westfield Shopping Centre (if you are into the Olympics go to John Lewis 5th floor and from there you have an amazing view of the constructions that are being made).
The hotel was quiet, with the right type of people, check in and out were quick, breakfast was quit good (variety and quality) and the area is bright and with plenty of place to sit.
The rooms were nicely cleaned everyday although garbage bin wasnt changed during our whole saty (4nights).
Shampoo/shower gel are provided to you. And there are also coffee tea facilities in the room.
Oh, and plenty of tv channels!
Stratford is a lovely, blooming area and you wont regret staying here.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Scarlet_Perry about Holiday Inn Express London Stratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review
9 March 2012
Dear Guest,

Thank you very much for taking time and commenting Holiday Inn Express Stratford. It is such a great pleasure to hear that you enjoyed your stay with us and really liked the hotel. The Holiday Inn Express Stratford was built 10 years back, but the building had a renovation last year. For this reason the hotel has a modern a bright atmosphere.
The location is truly great – there are quite a few transport links within London city and the Stansted airport as you have noticed. The area became a vibrant and lively place to have a nice time with family and friends.
I am sorry to hear that you encountered the bin was not changed in the room. Your comments will be past on Housekeeping manager to make sure this will not happen ever again.
Thank you once again and the next time you will be visiting London we will be pleased to welcome you back at Holiday Inn Express Stratford.

Kind Regards,
Edita Matuleviciute
Management Team
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Berlin, Germany
1 review
1 helpful vote 1 helpful vote
“Excellent Service, Great Hotel Location”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

We stayed during our visit to London.

The Manager (Harshed) was very helpful in accommodating all our requests and guiding us places to visit.

Breakfast was excellent, selection of coffee and Hot chocolate for kids was a excellent choice.

We enjoyed our stay ,Next visit we will book it again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John J about Holiday Inn Express London Stratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review
9 March 2012
Dear Guest,

Thank you for such a great feedback regarding your stay at Holiday Inn Express Stratford. We are pleased to know that you really like the breakfast selection and children enjoyed hot chocolate.
Your kind comments were past on Harshad, who was delighted to hear that you enjoyed your stay and his efforts were encountered.
We do hope to welcome back you and your family in very near future.

Kind Regards,
Edita Matuleviciute
Management Team
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Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice, clean, value for money with a good 10-15 min walk from Stratford Station.”
4 of 5 stars Reviewed 28 December 2011

Good location if you are going to stay during the Olympics. Stratford station is newly renovated with a newly opened Westfield Mall next to it.
40 min from Stratford to Oxford Circut by the tube or 60 min by bus

  • Stayed August 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BigMad about Holiday Inn Express London Stratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerE15, Public Relations Manager at Holiday Inn Express London Stratford, responded to this review
9 January 2012
Dear Guest,

Thank you very much for taking time and commenting Holiday Inn Express Stratford.
We are pleased to hear that you liked the hotel itself and enjoyed your stay. The hotel has a great transport links with central London; the bus stop is just on the doorstep of the hotel, so you can easily get a lift to Stratford station.
We would be pleased to welcome you back in Holiday Inn Express Stratford, whenever you will be visiting London.

Kind Regards,
Edita Matuleviciute
Management Team
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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Quick visit to Stratford, East London”
4 of 5 stars Reviewed 27 December 2011
2
people found this review helpful

We wanted a couple of nights break in London and got a great room deal through Late Rooms.
The hotel is fairly new, I presume built for London 2012 Olympics, and needing finishing touches (eg some plastic covers on bathroom fixtures and only one of two lifts in working order)
However the room was clean and comfortable, great bed! Breakfast was self service with a hostel type approach but was adequate. Clearing up a bit slapdash with trays and residue left about, even room service trays in the hallways.Parking onsite is great but limited and not too expensive for London in my experience.All staff we met were polite and helpful. Location is good for the new Westfield shopping centre and will be good for access to the Olympics but not very good directions to stations and amenities when leaving the hotel.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask peter b about Holiday Inn Express London Stratford
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Additional Information about Holiday Inn Express London Stratford

  • Holiday Inn Express London
  • Holiday Inn London
  • London Holiday Inn
Address: 196 High Street, London E15 2NE, England
Price range (per night):* INR7,133 - 22,459

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Holiday Inn Express London Stratford
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