Stayed at this hotel Oct 11-14 2011. The hotel was very nice. The staff were great and hopefully we will return sooner than later.

The location of this property simply cannot be beat, and is perfect for the visitor who is going to sightsee in London. A big red bus stand is located about 2 blocks from this all- suite hotel, and swanky Mayfair is at your doorstep. The suites are impeccably clean, and the staff impeccable in manner. I have stayed in many hotels in London, and this is one of the best. It is wonderful having a kitchen in order to have the option of light meal preparation, although I usually opted to have dinner out on the town. Great having 24-hour doorman. For London standards, this is about as good as it gets.

Stayed 3 nights here in April and loved it. Especially with the large sitting room and mini-kitchen. Traveling with an infant, it was important to us to have a bedroom for the baby to nap; with the door closed, we were able to chat and be comfortable in the living area without disturbing the baby's sleep.

You can walk just about everywhere from here for shopping, strolling the parks and feel safe wherever you go. Linens and beds were wonderfully comfortable. This was also important as it was our first night's sleep after the grueling non-stop flight from LAX to Heathrow.

No dining room or bar, which is too bad, really. But the kitchen for in-room dining did produce some wonderful meals and even a couple martinis after our detailed instructions, which was nice after a long day.

The furnishings within are getting very "tired" and showing their age which SERIOUSLY contrasts with the beautiful bathroom and state-of-the-art kitchen. Time for a bit of an update!

Though the staff were very pleasant, they really didn't extend themselves during our stay for any extra tips, service or advice. Everyone was delightfully pleasant, though, and we would definitely return on our next trip!

This is truly a wonderful place to stay. The suites are enormous, the staff exemplary, and the location superb for visiting London - our family had a delightful time. The kitchen was handy, the king bed was quite comfortable and the furnishings were luxurious throughout. The usual amenities for a nicer hotel room (DVD player, coffee maker, etc) were all in place.

What makes this hotel a true rarity in London is that it provides something that has become 'normal' in the US - a family accommodation with a separate bedroom for the parents and a nice living room that doubles as the kids bedroom. Seemingly rare as hens teeth in the UK where families are expected to put up with four doubles.

While we walked most of the places we visited in London we were happy to find that every time we needed a taxicab one appeared in less than a minute. Also, there are four tube stations that are close-ish and a fleet of double decker buses that run along Hyde Park just a few blocks away.

That said there are two caveats...

First, this is a residence club not a hotel. While room service is available there is no bar or restaurant on site. However, there is a beautiful library on the ground floor - one night when jet lag finally caught up with me I had the pleasure of comfortably reading downstairs while my wife and children slept.

Second, the location IS a bit sleepy - while almost everything is available a shortish walk away there is really nothing just outside your door. If you truly need to be steps away from a Caffe Nero or the tube or shopping or whatever this isn't the place for you.