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Novotel London City South – reviews, photos

4.0 of 5
53-61 Southwark Bridge Road, London SE1 9HH, England
Hotel amenities
Novotel London City South
Ranked #164 of 1,069 hotels in London
4.0 of 5 stars 846 Reviews
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846 reviews from our community

What travellers say about this hotel
  • Tate Modern(17)
  • Borough market(13)
  • Tube station(12)
  • Very good(9)
  • Great location(8)
  • Sofa bed(7)
  • Internet access(5)
  • Would definitely stay(3)
  • Rooms are small(3)
  • Friendly and helpful(3)
Traveller rating
    283
    437
    89
    30
    7
Only show reviews for Family (237) | Couples (95) | Business (78)
Date Rating
Swindon
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Pleasant surprise on the South Bank”
4 of 5 stars Reviewed 9 February 2012

I stayed at the Novotel as I was attending a conference nearby. Though I visit London often, I don't really know the south bank and chose this hotel on the basis of other TA reviews. As most others say the hotel is modern and the reception/bar/restaurant are all open plan. My bedroom was comfortable and well appointed though the bathroom being directly adjacent to the bed (behind sliding doors) is a little strange though with a seperate bath and shower was well appointed. The loo was in a seperate closet by the room door, which is typical Novotel, but intriguingly was where the ironing board is also stored.
The bar area is OK, but a little miniamalist for me, but good service nontheless. As there doesn't appear to be any decent restaurants within walking distance, I ate in the hotel on both nights and both the food and service was very good.
Breakfast was also pretty good with a reasonable buffet selection.
In terms of location, I walked the 20 mins to my conference (near Borough underground) on both days and it was fine. The hotel is very close to the Borough Market, for any foodies, and a short walk to the Tate Modern and Globe Theatre, though I must say I'm not sure if I'd want to walk around the hotel area at night.
In conclusion if you are on business in the area the hotel would be a good choice and the service is excellent. For tourists it may be a little inconvenient, unless of course you only want to visit the Tate Modern or Globe.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask soluta about Novotel London City South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Parry, Manager at Novotel London City South, responded to this review
10 February 2012
Dear Reviewer,

Many thanks for your comments and feedback. I agree, the South Bank is a great area in London and I'm so pleased you enjoyed your stay with us.

I look forward to welcoming you back to the Novotel London City South hotel soon.

Kind regards,

Victoria Parry
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durham, North Carolina
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Good overall experience”
4 of 5 stars Reviewed 7 February 2012

I nice modern hotel on the south side of the Thames. Rooms were modern and appropriately sized. Pricing was quite good - less than UKP 150 a night. Breakfast and hotel restaurant were very modern and sleek looking.

Hotel is about 1/2 mile from London Bridge Station and tube station. Quite convenient.

I would definitely stay here again.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask itrade about Novotel London City South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Parry, Manager at Novotel London City South, responded to this review
10 February 2012
Dear Reviewer,

My team and I very much appreciate you taking the time to review our hotel, and we’re glad to have been a part of your visit.

We hope to see you again in the very near future.

Kind regards,

Victoria Parry
Rooms Division Manager
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Helsinki, Finland
Top Contributor
51 reviews 51 reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“Scandinavian style”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

This hotel was a positive surprise. The room was decorated with Scandinavian type of light colours. The breakfast buffet had a lot of options (even fresh strawberries in the middle of winter!) and the staff was friendly. The path along The Thames is also just a few blocks away, if you want to go for a walk of jog in the morning.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
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Ask Alannainen about Novotel London City South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Parry, Manager at Novotel London City South, responded to this review
10 February 2012
Dear Reviewer,

I’m so glad that you had an enjoyable time during your stay at Novotel London City South. I hope we can welcome you back to the hotel in the near future.

Kind regards,
Victoria Parry
Rooms Division Manager
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Cork, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Very nice hotel with friendly staff”
4 of 5 stars Reviewed 30 January 2012

Just back from London with my two friends and our daughters, we had such a great time. We stayed at the Novotel London city south hotel and it was lovely we requested a inter-connecting room and we were accommodated it was very handy with 6 of us sharing. The hotel was very impressive and clean I would recommend this hotel and would have no problem returning there.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gilly39 about Novotel London City South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Parry, Manager at Novotel London City South, responded to this review
10 February 2012
Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel.

I was delighted to hear that you overall enjoyed your stay with us and we very much look forward to welcoming you back to the hotel in the near future.

Kind regards,
Victoria Parry
Rooms Division Manager
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Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very pleasant stay in London”
5 of 5 stars Reviewed 25 January 2012

The hotel is in an excellent location for long walks beside the Thames and for bus transportation to Regent Street and Oxford Circus. The rooms are in good order and quiet - my choice was one with a huge shower. Yes, everything was clean.
I found the desk staff to be cheerful and very helpful with directions.
Food at the hotel was not "fancy", but well presented - again by cheerful staff.
I will certainly continue to use Novotel/Sofitel hotels when convenient. One thing I would suggest: Please change a few rooms to twin beds so I can bring a friend. We do not find pull-outs comfortable or convenient.

Room Tip: Book early for better choice of rooms.
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  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pinktoes25 about Novotel London City South
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria Parry, Manager at Novotel London City South, responded to this review
10 February 2012
Dear Reviewer,

Thank you for your very positive review about the hotel but more importantly about the team. I was very pleased to read you found the team cheerful and helpful and enjoyed the level of customer service.

We look forward to welcoming you again soon.

Kind regards,
Victoria Parry
Rooms Division Manager
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Additional Information about Novotel London City South

  • Accor London City South
  • Novotel London
  • London Novotel
Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Price range (per night):* INR10,644 - 30,484

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