My collegues & I stayed here for just shy of 2 weeks whilst working at The London Boat Show, i didnt like the apartment we were given as it was very dark & dreary and the front door looked as though it had been kicked in. The staff were very helpful & immediately changed our apartment to a more cheerful one on a different floor. Its in a great loaction 5 mins walk from Waitrose and all the bars and restaurants, the DLR is 5 mins walk in the opposite direction. Our apartment over looked the houseboats and in the distance the Millenium dome. On the other side is Billingsgate Market which although busy early every morning didnt wake us (probably due to too much wine the night before) and it was great to go and have a walk around. The apartments although comfortable could do with updating soon! We will return next year.

We booked a 2 bedroom apartment for 11 nights while attending the London boat show. The negotiated rate of £152 per night, Inc continental breakfast and wi fi, plus vat, plus £9 a day for secure parking was reasonable, although, for the standard, it's not worth the full rate. We stayed there 4 years ago and the apartment was nice, however, they are now getting tired and need a refurb. The Lift did not work on arrival and had to climb 8 floors. The TV was a pathetic 22 inch old tube style which had constant lines and waves going on it. the net curtains were hanging down in parts. The hook on the bathroom door was loose, the hearth to our bedroom was loose. The dining chairs had lots of stains Which could have been cleaned. Although we had a terrace, there were no table and chairs. We ate in 5 out of 11 nights and The Kitchen was not properly equipped. Finally, the apartment doors are so noisy when closed and wake you up constantly.

we spent 5 days during christmas holiday in this hotel. nice location, beautiful hotel. excellent reception with kind people helping us in many ways. the metro is at 5 minutes walk in a beautiful part of the town full of shops and restaurant.
2 big rooms, 2 bathrooms a nice dining room with a spectacular view of the docks.
the only problems were the non perfect functionality of the metro ma with a black traditional taxi everything was ok

Stayed here for the 2nd Xmas in a row, so our family could all be together. This year we had the 2 bedroom grand deluxe suite on the 10th floor. Fantastic views of the Wharf and the river, as this apartment has 2 balconies. The apartments are really good, but we feel that some aspects need updating (considering the price!) The TVs are still the old style and without a decent reception. There are TVs in the bedrooms, but it would be better if these were removed and replaced with one decent one in the lounge area! The curtains were a bit grubby and could do with washing or replacing. I would definitely stay here again, but hope some notice is taken of our feedback! We also think £9 a day for parking is excessive....for £792 for 3 nights, we feel that this should be included in the price.