Not sure if I should write this review. I stayed here this week for 2 nights and had a very good experience. The reason for my hesitancy is that if I praise it too highly I might not get in next month!
When in London my office is near Warren St Tube Station, I found that I can go from the hotel door to my office in 30 mins using the Northern Line. To me that's pretty handy for London.
I had read that there is a shuttle bus which will pick you up from Brent Cross tube station. This worked like a dream, I phoned the hotel when the train reached Golders Green and the minibus was waiting for me, 5 mins later I was dropped at the hotel door. It worked just as well when going into town. A fantastic complimentary service.
The foyer was modern and looked newly refurbished, the staff very pleasant and helpful, the rooms were standard Holiday Inn design, nothing posh just clean and tidy. Breakfast buffet was well cooked and presented, one of the better ones I've eaten.
I had a problem with my shower and reported it, when I returned to my room later in the day the shower was fixed and they had left me a hand written note of apology and a bowl of fruit !
As ever you can judge how good an organisation is on how they deal with problems, to me this is a well run friendly and effecient hotel who with a little though do make a difference.
Room Tip: I stayed on the busy road side and could hardly hear the traffic, but I'm guessing it would be q...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 March 2012
Thank you for taking the time to record your comments from your last stay. As Operations Manager responsible for the Holiday Inn London Brent Cross I was very pleased to note you had an enjoyable stay and I look forward to welcoming you back in the near future and I can assure you that you will have a wonderful stay like the one you had this time around.
Kind regards,
Johnson Joseph
Operations Manager
e-mail: johnson.joseph@ihg.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC