Booked for 30th June, and really enjoyed our stay. We were welcomed with warmth and friendliness, and nothing was too much trouble for the manager and staff. The rooms were sparkling, and the treatment we received was marvellous. On being greeted we were taken to our rooms, and told that whatever we required, just to ring reception and it would be dealt with. We then met the member of staff that would be dealing with our room, and were told that anything required in the room for our comfort, to inform reception or the member of staff and it would be seen to. We were made to feel very welcome and it was with some sadness that we left at the end of our stay, having felt that we had made friends with the hotel staff and manager. We would certainly recommend this hotel to people wishing to visit London, as it was in friendliness like a 'home from home', One could leave the hotel during the day knowing that there was nothing to worry about in any way, shape or form. We met with nothing but kindness and helpfulness from the manager and staff, and as a result thoroughly enjoyed our stay in London.

Needed a room in the locality so for that it was fine.However the room was tiny but at least the sheets and bed were clean.Which is more than could be said for the shower,black mould around the tray and the sliding door did not want to slide.Breakfast was very average,limited choice.If you need a room in Chiswick you might justify a visit ,otherwise give it a miss.

this is a excellent hotel we are from france me and my wife and we find this hotel closed to the airport heathrow and the touwn center ,no expensive,good service, good for the price.if u decide do not stay longer in london this is the perfect place thank.... francois

We booked this hotel for our last night in London because we thought the location was convenient, it was inexpensive and it looked decent online...big mistake.

In short about the experience I have wiped from by memory:
-Not a very good neighborhood
-No lift
-No air conditioner
-Barely slept with windows opened with the sounds of the train, cats, cars and everything else going bump in the night
-Bathroom was plain nasty - white showerhead was brown, floor was disgusting with other elements on it.
-Double bed was the size of a twin bed and a half. It felt like sleeping on plywood
-Television only had 4 channels to watch and the remote did not work
-Rug had stain all over it

We wanted to leave but could not find anything else available on short notice. We thought how bad can it be for a one night stay - BAD ENOUGH! Simply runaway.