After a 7 hour transatlantic flight, we were looking forward to relaxing a bit in our hotel room. However, when we arrived by taxi at the Chelsea Lodge Hotel we were immediately sure we had made a big mistake by booking there. The "reception" office was a cluttered, dirty room with junk laying all about. The young woman manager helped us lug our suitcases up two flights of stairs to a dingy old room with two pathetic twin beds and a closet full of twisted wire coat hangers. The carpet was threadbare and the telephone was caked with grime. The toilet did not flush. It was so disgusting that we immediately checked out, telling the manager that the place is not fit to be a hotel. She never apologized for the inconvenience, but simply said that they've been trying to sell the building for five years and the owner didn't want to put any money into it. The place should be condemned, and isn't worth one dime. The only good thing was that we discovered a great little Italian restaurant in the neighborhood called "Carluccio's." NEVER BOOK THIS HOTEL.
- Chelsea Hotel London
