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Alexander House Hotel – reviews, photos

32 Hugh Street | Victoria, London SW1V 1RP, England
Hotel amenities
Alexander House Hotel
Ranked #858 of 1,069 hotels in London
3.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    0
    8
    14
    10
    10
Date Rating
Texas
1 review
3 helpful votes 3 helpful votes
“Hotel cancelled my reservation, put us in the street”
1 of 5 stars Reviewed 4 January 2007
3
people found this review helpful

I made a Hotel reservation on November 16 at Alexander House to stay for one night on December 31 due to flight layover from Rome. When I arrived, the attendant told me that my reservation was canceled. I found myself, my 8 year old daughter and my wife out in the streets on a cold and rainy night looking for a vacant room in an unfamiliar city in New Year's Eve. I've never experienced this kind of treatment in any country I've traveled to. Perhaps, in the country of origin of this hotel's manager it is a custom not to honor your business deals.

  • Tips/Secrets — Do not stay with Alexander House because they want to rip you off.
  • Stayed December 2006, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“BRING BUG SPRAY!!!!”
1 of 5 stars Reviewed 9 May 2005
7
people found this review helpful

This hotel ia horid. When we first walked in the door it was horrible the loby was nasty that smelled like waste. The desk people stole my credit card and put charges on it. The room had no room exept for the bed and the bathroom had a showerhead exept it was in the wall and a drain. The toliet didn't work so if we had to go to the bathroom we had to go by the nearby resturant. The curtains had stains on them. We found a rat behind the bed and the heater didn't work. We found a leech in our bead along with a cockrach.

  • Stayed September 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“CHEAP AND CENTRAL”
3 of 5 stars Reviewed 22 March 2005
2
people found this review helpful

Cheap accommodation within a stone's throw of Victoria Station. Very friendly helpful staff although not all proficient in English. Street is quiet and rooms just adequate. But it is budget accommodation and you get what you pay for. I have stayed twice in 2004 and would use again.

  • Stayed September 2004
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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A TripAdvisor Member
Ely, East Anglia, UK
1 review
5 helpful votes 5 helpful votes
“Not what I booked”
2 of 5 stars Reviewed 29 October 2004
5
people found this review helpful

Booked on-line. I wanted a cheap overnight stopover with full breakfast. As many others have found, the room I booked was not in the building I was shown to (the owner owns 5 or 6 buildings adjoining one another). If they made clear that this was the case and that alternative accomodation i.e. not a specific room in a specific hotel, the feeling of unease might not occur. The single room became a three bed (single and a bunk) room with bathroom. I fortunately wasn't spending much time in the room as it was TINY, dark and very cramped. It also backed onto a railway line that was fairly busy and the rooms are not exactly soundproofed. A basic clour TV, kettle and tea/coffee are available in rooms. The bed linen was clean as was the room although spartan. The full breakfast consisted of fruit cordial, instant coffee, cereal and toast with a selection of jams. Hardly a full breakfast but adequate - why not just say continental as that is closer to the truth? All in all not a disaster, but not accurate in terms of the advertising blurb.

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A TripAdvisor Member
Orchard , Singapore
1 review
3 helpful votes 3 helpful votes
“we were cheated”
1 of 5 stars Reviewed 3 April 2004
3
people found this review helpful

Me & my husband just came back from our vacation in london. We booked one nite stay in a double basic room and 4 nites stay in the double en-suite room. I stood in disbelief when I saw the the double basic room. It was right at the top of the bldg. It was so small & cramped.
There was not enough space to even put our bags in. The room had been partitioned with wood, therefore we could hear everybody else' conversation & bedroom lambada the whole nite. I thought the nightmare would end when we were to move to the double en-suite room. I was very dissapointed as the room had a double decker bed & a single bed. There was barely enough space to move about. And the room was facing the railway tracks & it gets quite noisy. Overall, I would never go there again & my advice to anybody is you gotta spend a bit more if you wanna have a comfortable vacation.

  • Stayed March 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Alexander House Hotel

  • Alexander Hotel London
Address: 32 Hugh Street | Victoria, London SW1V 1RP, England
Price range (per night):* INR5,350 - 7,189

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