We stayed there a few nights summer of 2008. Swedish family of four, two kids in lower teens. We wanted two rooms next to each other, even called them up to express this. This wish was somehow completely lost and the first night we had to stay in different hotels!! The personel was not rude but not helpful to the extent you would expect in a situation like this. Our kids was quite stressed by this. Second night night and on we got two rooms next to each other at the top floor (had to move all our stuff). Clearly low standard, we expected it to be much better, given the rating. Hot water only occasionally. Sometimes the water even disappeared completely! (not fun when you stand in the shower with soap all over you). Not possible to flush the toilet when the water was gone..

Avoid this hotel, Pay some extra and get a better hotel.

Stayed there last year. This hotel has a kitchenette which saved us a lot on food. There was a grocery store right down the street. The location was great and saving money by cooking yourself is always good and healthier! I always go to grocery stores when I travel aboad to see how the locals live. So, Warwick House was nice mainly cuz of the kitchenette, the grocery store nearby, and the short distance from the station. Those are all good but that's where it ends. Service was horrible. Asked for batteries for the remote for the TV, never came. After 3 days of asking! Asked for a lightbulb for the light, got nothing until I went searching around the hotel and opened a cabinet and found a lightbulb myself. There is no elevator and the stairs are crooked giving you the feeling you will fall through them. Dust everywhere. Shower is very small. Sheets and blanket look like they are from the 60s. I could go on but I don't want to waste my time. lol Pass on this one and pay more money for another hotel with a kitchenette or whatever suits your boat.

I arrived at the hotel at 11pm only to be told that the single on-suite room I had booked was not available and that I should spend the first night in a 'basic single' with no toilet, no shower, no washbasin and no TV with musty dog-blankets on the bed.

After complaining bitterly that this was totally unacceptable and that I didn't feel like sleeping in a room the size of a box (2m x 3m) and walking down two sets of stairs and along public corridors to get to the bathroom, they checked to see if any other nearby hotels had any vacancies. They didn’t, so after more complaining that there was no way I was going to pay for something I was not getting, I was offered the first night free and was assured I would be moved to a better room the following night.

The following night I was moved to a room with had a tiny on-suite, an inside door lock that didn’t work and a window that would not shut (lucky it was September, not December).

In addition to that all the facilities were shabby, did not appear overly clean and were in desperate need of refurbishment.

I would strongly advise anybody to stay well clear of the Exhibition Court Hotel or 60 Warwick House as it is called on some booking websites.

I cannot believe how bad my experience was with hotels in London. I was first of RUDELY told that my reservation at Ascot Hotel was lost/overbooked so I had to stay at Exhibition court who knew NOTHING about the switch. Our room was cramped (to the point where we could not open the door), dirty, over heated, and I got terribly sick no doubt due to the germs/filth of the room. My sister was visiting me from Canada so we booked a day out in London then a show at Les Mis. We left our room at 10:00 am and came back at 23:00... When we came back to our room we were appalled to see OUR ROOM WAS LEFT OPEN BY THE CLEANER... ALLLLLLLLL DAY! Over 12 hours! We had passports, money, etc. We were shaking and very upset. All the front desk would do is say they would talk to the cleaner and brushed off the situation. Please learn from this experience - Do not stay at THE ASCOT HOTEL or THE EXHIBITION HOTEL.
Thanks