I stayed at this establishment in Nov 2004, although after reading these
comments, was a bit put off, nevertheless prices bouht me to the hotel.
I found it to be smart, cosy very well decoarated, and extremley welcoming, I enquired to the staff, and she informed me that a total programme of renovation took place in early 2004.
I also found both the cleaner and receptionist to be extremely helpful, and polite.
The place was spotless, breakfast was filling and served hot, coffee was great, in all I found it to have a nice country atmosphere in a very large city.
Would definately recommend.

I think this Hotel's facilities is the worst. I was bitten the whole body by a bedbug. Therefore,I was suffered from itches while I stayed in LONDON. And, a dirty water sprung a leak when flush the toilet. To make matters worse, they didn't clean the room and didn't change a bath towel, when I didn't pay a make bed chip.

I don't want stay this hotel, again!!

Our family of 3 stayed for a week in July 2003.

MINIMALLY ACCEPTABLE describes our opinion of this B&B.

If price & location are your only priorities then you won't be
disappointed with this hotel.

It's on a quiet cul-de-sac, but it's not a quiet place because of lack of sound-proofing.

It is older and rooms & hallways are positively MINIMAL in size, as
were the ensuite facilities, which consisted of a prefab all-in-one
unit about 5 x 5 feet (or less).

Adequate hot water & pressure. Ok beds. No hotel safe. Pay phone in hall was out of service most of the time. Key to one room didn't work well. NOT ENOUGH TOWELS!

Staff not knowledgeable about London. One staff member was burned out:
short-tempered, easily annoyed, made no effort to make our stay
pleasant.

Other guests were nice: families, college-age students, a businessman.

Breakfast was filling and efficiently served, but vegetarian (no
bacon/sausage) and totally forgetable.....CANNED tomatoes, CANNED
mushrooms, CANNED beans, the SMALLEST glasses of orange juice, not
enough milk at tables. Plenty of toast. Eggs cooked to order. Cereal
option.

Before I'd go back I'd check out the many other B&B's along Belgrave
Rd.....there must be one with better food and fresher staff that is
trying to please guests.

I booked this hotel online and when I get there, realised how a website can dupe the unsuspecting.
What i was offered, and charged for !!!, was a box room, which was filthy, so bad I couldn't stay there.
I was curtly informed by the woman who was managing the dump, that there was a cancellation fee. And sure enough they charged my credit card for the full amount.
I'm going to make every effort to get them de-registered from any tourism association they may be a member of. (which I doubt !)