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Hotel Lily London - Kensington/Earl's Court – reviews, photos

2.0 of 5
23-33 Lillie Road, London SW6 1UG, England
Hotel amenities
Hotel Lily London - Kensington/Earl's Court
Ranked #956 of 1,071 hotels in London
2.0 of 5 stars 238 Reviews
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238 reviews from our community

What travellers say about this hotel
  • Orange juice(5)
  • Car park(4)
  • Double room(3)
  • Main road(3)
Traveller rating
    3
    24
    44
    48
    119
Only show reviews for Family (25) | Couples (52) | Business (40)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Looks like it was assembled from rejected materials by people who couldn't care less”
1 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

From exiting the lift onwards the nightmare began. Corridor doors that have to be forced open, general shabbiness of the room, loose fittings bathroom tiling splashed with paint and dirty. The shower curtain over the bath was 15 cm into the bath so it wrapped itself around you like a clammy shroud if you were brave enough to use the shower otherwise it flooded the floor. I woke up itching all over. The tv which was an early 1980's model a 10 inch !! only had 3 or 4 channels but it was hard to say for sure as the picture was so bad plus there was no remote. WiFi we were advised was erratic and told to come to the lobby should it not work. It didn't. We moved to the next hotel along the street- it cost $A12 more per night and felt 5 star in comparison.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Not worth the name 'hotel'”
1 of 5 stars Reviewed 20 January 2012
3
people found this review helpful

This place is just horrible and really not worth the name 'hotel'.

When you arrive is does not look bad at all. The lobby is nice and clean although the lady checking us in was very rude and not friendly at all.
We booked a room for 4. The room was in the basement and there was hardly any light coming in through the very small window. You could also hardly open is, so no fresh air and the room became very smelly.
The room was so small the four single beds were just standing next to eachother without any space in between. There was of course also hardly any room to put our luggage.
Compared to the room the bathroom was quite big, but on the other hand really dirty. The shower curtain had so many stains on it you can hardly see it once had been white. There was fungus everywhere and there were even holes in the ceiling.
Our breakfast was included, but since it smelled that bad (we could smell it in the corridor already), we decided to just get breakfast at a little supermarket across the street.
The only good thing about this place is the location.
We paid around 125 pounds per night for the room which is not expensive, but for that price you can get a youth hostel that is actually much nicer and clean!!

I really would not recommend this 'hotel'. There are so many other better ho(s)tels or B&B's to find.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“horrible, horrible, horrible!!!”
1 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

i can honestly say this is the worst hotel i have stayed in, in the last 10 years. it should not be allowed to call itself a `hotel`. you imagine it to be a reasonable hotel, when you arrive outside in Kensington, but no!! the reception area is very chic and boutiquey, but once you venture past the lift or stairs door, then it suddenly turns into a student digs, only student digs are ACTUALLY cleaner!! we stay for one night in december for the Olympia Horse of the Year show, and the walls in the corridors were actual chip board covered in old yellow wall paper, that were hanging off. the room itself was cold, damp smelling and not pleasant at all. there was no double glased windows, so you can only imagine how cold it was in december, and there was no soap or shampoo, but nothing on their website to tell you, you needed to bring your own. having spent a freezing night we got up for what can only be described as a full english slop of a breakfast, everything swam in grease, and the staff spoke hardly any english so didnt have any conversations with the customers they were serving. if every other hotel in the area was full, and this was the only one left, i would rather not bother going to London. travel lodges & premier inn`s in the area are much nicer, much cleaner, much friendlier and much cheaper, please shop around before you have to take this `hotel` as a last resort.

Room Tip: I can`t give you any tips to choose a good room, as i really doubt there are any in this `hotel`
See more room tips
  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cil001
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Located right opposite Earl's Court convention centre. Hotel is of a very poor standard.”
3 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

I stayed there because I was attending a conference at Earl's Court just opposite. I would not recommend this hotel unless it is because of the convenience of being located right opposite the conference centre. Rooms are average, service is lousy and breakfast is very poor.

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bury St Edmunds, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“I can't believe this place is even open”
1 of 5 stars Reviewed 11 December 2011 via mobile
4
people found this review helpful

This is a horrible hotel, the rooms were something like out of a hostell, the staff were poorly trained and spoke very little to no English.
Having asked for a vegetarian breakfast I was told they had run out of eggs and all I could have was beans...a plate of beans!!

  • Stayed November 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel Lily London - Kensington/Earl's Court

23-33 Lillie Road, London SW6 1UG, England
Price range (per night):* INR5,769 - 20,444

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