Although we cannot complain about any one item I feel after looking at the photos of the hotel and the reviews on this site that reality was somewhat poorer than the expectations.

The bathroom was nice but basic, no cup or glass though. The bed was nothing special and the headboard felt like it was about to fall off at any moment. Room looked a little tired but was clean and comfortable.

Very strange checking in then being told we were staying in a building over the road which is the other half of the hotel but it worked!

Stay had no complaints but for the money I'll head elsewhere in the future.

For a treat we had two nights here and were so impressed by the level of service from bellboys to front of house to housekeeping. Our room was huge and divine. It was charming and immaculate. The food, Roast beef and yorkshire pudding was the best we'd eaten and High Tea an experience in itself. Do not hesitate, this the a truely wonderful experience. I would recommend it to every one, not one bad word to say. Marvelous :)

went here for a few days in november 2011,ideal for london city trip,within walking distance from the baker st underground line or the marylebone station.not to expensive for the area.
if you like tea making facilities there isnt any in your room which is a shame but there is in reception which is a very small area.

I write this review at 4am as I have been awake all night! AVOID room 103.. The road noise is unbearable - its like lying in the central reservation of the M4!! When the rooms above use their bathrooms it sounds like a waterfall in your room. AVOID, AVOID, AVOID, AVOID, AVOID, AVOID, AVOID!