From the moment you arrive at the front door of the hotel, you are made to feel welcome (without anything feeling 'over the top'). Check in was a doddle and the luxury room, while smaller than similarly classed rooms in other cities, was excellent. The front desk had asked if we were celbrating anything during our stay; it was our wedding anniversary and, later in the evening when we returned from a stroll, a bottle of wine in an ice bucket had been delivered compliments of the hotel. The restaurant (Brasserie Albert Roux) was very good and the bar has something to suit every taste (and a word of acknowledgement to the bar manager, Matthieu, who runs a top notch establishment and does so in the most relaxed and friendly way possible). The location of the hotel cannot be beaten - 2 minutes stroll from both Trafalgar Square, PIccadilly Circus, the Mall etc. Taxis are always available for trips further afield (a cab to Harrods costs about £7). There is nothing I can complain about here - I would always go back when visiting London.
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