We arrived a little early which we mentioned to the hotel however upon arriving the receptionist told us where the room was, gave us the keys and asked one of us to go and make sure the room was clean, isn't that the hotel staffs job? We confirmed it was clean and i payed there and then. Arriving at the room it had a terrible stale odour, the walls and ceiling were very cracked and pealing and the floor had a dirty mark on it. The sheets were also marked slightly. Upon opening the wardrobe we found a brown fleece blanket and a duvet that had no duvet cover on it, was soiled and had rips along it. Upon moving the bed as we wanted the double and single together we also found a dirty sock and an extremely disgusting pair of soiled and bloodied underpants which i find is quite appalling considering the rooms looked cleaned but obviously the staff don't check under the furniture or wash the sheets appropriately. Sleeping was very cold too as they hadn't provided enough duvets for the double and the single bed. Their were towels provided but from the state of the beds we decided to use our own. We stayed their for 3 nights although we weren't sleeping their the first night as we were stopping in a hostel in Brighton (which was 100% more recommendable than this hotel!) and not once were the bed sheets changed however we did find a 4 pack of loo rolls had been placed on top of one of our suitcases even though we didn't have a toilet in our room. The shower was broken thus we used one further along and they had all the windows open which made it extremely cold and we couldn't close them as they were so high up!!!! very filthy hotel i would not ever recommend this hotel, if you want to stay in central london for a similar price i would choose the Gresham, which is still budget value but is clean and gives you new bed sheets and towels everyday!!!

We arrived at the Lonsdale to find another customer busily filling in a complaint form, he said to us ''I'd turn around and leave if I were you'', or words to that effect, and I have to admit that he did have a point. The type of room which we had pre-booked some months previously (double room with en-suite) was unavailable due to plumbing issues, and we agreed to look at a twin room before deciding whether to stay or not. We were given the key to room 26, which was next to room 33 bizarrely enough, and made it very difficult to find. On entering the room we were struck by the sweltering heat, the lack of any bed linen and the general scruffiness of the room itself, which had a dirty carpet (like the rest of the place).
While trying to find the room we were struck by the poor state of repair of the hotel in general, and the grimy feel of the place, not to mention the uneven floors and a the general lack of any Fire safety, if that place catches light it would be very difficult to get out.
The lady on reception was actually fairly helpful, obviously well practiced in the art of fielding complaints/ dealing with refunds. She even offered to provide a free taxi to another Hotel which we declined as it was probably of a similar standard to the Lonsdale!
I would guess that this establishment is the sort of place where asylum seekers are housed temporarily while their cases are handled. I really wouldn't wish for anyone to have to stay here for too long! I hate to say it but it really is that bad, even the receptionist knows it!!

Disgusting. Paint flaking. Damp. No water pressure. No proper lock on the door. Lumpy bed. 3 TV channels. Just horrible. Avoid

One of the worst hotels I have ever seen. I couldn't wait to get out of the building. My friend and I had reserved a room for a 3-day stay. Once we arrived, the front desk clerk told us our room number. When we arrived at the room a maid had just heavily sprayed some "disinfectant" around the room. . . the room smelled like someone died in it, it was the most horrible smell I have ever encountered. The disinfectant spray didn't hide the smell, it only made it worse. It made both of us sick. We immediately returned to the clerk and told her we were not staying in that room. We left and went to another hotel around the corner (The Gresham) which was not much better, but at least it was clean and smelled OK.