Only good thing about this place was the location (right next to Paddington tube station).
Room we were in had the following issues:
1) Only one plug socket
2) Tiniest double room - could barely walk in it yourself alone with the bed pushed against the walls
3) Flimsy sheet to cover giant menstrual (ewww) stain on the mattress
4) Just plain dirty looking
5) Bathroom had a continuous foul smell
6) Missing tile in bathroom in middle of the floor leaving a gaping hole
7) Toiletries consisted of 2 sachets of shampoo left by the window
Breakfast had the following issues:
1) Every morning I was there, only one or two of the following hot foods were available Sausage, beans, hard boiled egg. The third morning only toast was available.
2) Tea / Coffee was not fresh, more like the fake stuff you get out of machines
3) Only 5 tables so had to wait until people finished their food and staff tried to make the two of us sit in single available seats on other people's tables - no thanks!
Reception had the following issues:
1) Receptionist was either outside the front smoking or watching TV in the back
2) Receptionist seemed annoyed when required to move from either of the above activities when you needed to drop off / collect your key
3) No pleasantries whatsoever - when we checked out we didn't even get a goodbye or a smile, just took the key and went back to watch TV.
The only people I would recommend this place to would be perhaps backpackers!
Room Tip: I would request not to be in the basement, as I read that these rooms don't have windows
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC