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The Royal Cambridge Hotel – reviews, photos

2.5 of 5
124-126 Sussex Gardens | Paddington, London W2 1UB, England
Hotel amenities
The Royal Cambridge Hotel
Ranked #930 of 1,071 hotels in London
2.0 of 5 stars 92 Reviews
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92 reviews from our community

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Traveller rating
    1
    12
    23
    22
    34
Date Rating
Cramlington, United Kingdom
1 review
“Terrible”
1 of 5 stars Reviewed 26 January 2012

Booked a triple room - given a tiny double room with 3 single beds, all pushed together to make one big bed. No floor space left for 3 people to move about. No mirror in bedroom, no plug near bathroom mirror to use hairdryer. Fan and main light in bathroom not working. Moved beds to try and create a walkway for middle bed - but draught from windows made it very uncomfortable. Poorest continental breakfast we have ever seen - sultry staff unhappy to see us at 9.15 as breakfast finished at 9.30. Would give it no rating - avoid !!

  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Dave W about The Royal Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviews in 2 cities Reviews in 2 cities
“Cool”
3 of 5 stars Reviewed 28 November 2011 via mobile

Stayed in the twin room. It wasn't big but quite spacious. Best thing is the location. Walking distance to Oxford st and also the nearby bus servics nearby takes you to all the interesting places.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Haditheking about The Royal Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“doesn't even deserve a rating of one!”
1 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

My partner (now fiancee after our trip to London) booked us in advance to go to the Royal Cambridge- great location after getting the train and arriving in Paddington Station. The Pros end there. We were given our key to room 4- down in the basement- rooms were tired and worn- no room to swing a goldfish with only one plug socket- Tv not working- Noisy boiler room outside our window so couldnt open window for fresh air or get much sleep. To be fair it was reasonably clean......... but the worst was to come...... the breakfast!!!!! Well....... cold boiled eggs, cold congealed beans and dry sausages were on offer that had been sat there for a long time...... you did get to do your own toast so did have something warm....... but really very very poor..... the manager was reasonably nice..... but as for the other staff that stood outside the front door smoking most of the time and were very unhelpful!!!! Not a great way of promoting the hotel!!!! Yes it is cheap so i suppose you get what you pay for........ just dont be decieved by the photos as it doesnt look like that!!!!! oh and whoever it was slamming the doors at 2am could have been shot!!!..... then again at 6am when everyone was going to breakfast (next to our room)
Luckily we didnt spend much time in our room but it did really spoil our stay :-(

Room Tip: request a room not in the basement......
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cork, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Horrid Place”
1 of 5 stars Reviewed 21 November 2011

Only good thing about this place was the location (right next to Paddington tube station).

Room we were in had the following issues:

1) Only one plug socket
2) Tiniest double room - could barely walk in it yourself alone with the bed pushed against the walls
3) Flimsy sheet to cover giant menstrual (ewww) stain on the mattress
4) Just plain dirty looking
5) Bathroom had a continuous foul smell
6) Missing tile in bathroom in middle of the floor leaving a gaping hole
7) Toiletries consisted of 2 sachets of shampoo left by the window

Breakfast had the following issues:

1) Every morning I was there, only one or two of the following hot foods were available Sausage, beans, hard boiled egg. The third morning only toast was available.
2) Tea / Coffee was not fresh, more like the fake stuff you get out of machines
3) Only 5 tables so had to wait until people finished their food and staff tried to make the two of us sit in single available seats on other people's tables - no thanks!

Reception had the following issues:

1) Receptionist was either outside the front smoking or watching TV in the back
2) Receptionist seemed annoyed when required to move from either of the above activities when you needed to drop off / collect your key
3) No pleasantries whatsoever - when we checked out we didn't even get a goodbye or a smile, just took the key and went back to watch TV.

The only people I would recommend this place to would be perhaps backpackers!

Room Tip: I would request not to be in the basement, as I read that these rooms don't have windows
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  • Stayed November 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask CathyMo about The Royal Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carroll, Ohio
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nothing royal about this one”
1 of 5 stars Reviewed 21 September 2011

Run, don't walk, away from this hotel! Our room was so small we could barely turn around in it. It was not clean and smelled badly. The bathroom was horrible!! Turning a light switch on caused a fuse to blow and resulted in no electricity. When we asked for a different room we were told there was only one other room available and....."it's worse that the one you have" - that's a direct quote from the person at the reception desk.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Mark W about The Royal Cambridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Royal Cambridge Hotel

  • Royal Cambridge Hotel
  • Royal Cambridge London
  • Royal Cambridge Hotel London
Address: 124-126 Sussex Gardens | Paddington, London W2 1UB, England
Price range (per night):* INR8,401 - 17,363

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The Royal Cambridge Hotel
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