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Grange White Hall Hotel – reviews, photos

4.0 of 5
2-5 Montague St | Russell Square, London WC1B 5BU, England
Hotel amenities
Grange White Hall Hotel
Grange White Hall Hotel
Grange White Hall Hotel
Grange White Hall Hotel
Grange White Hall Hotel
Grange White Hall Hotel
Ranked #398 of 1,071 hotels in London
3.5 of 5 stars 198 Reviews
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198 reviews from our community

What travellers say about this hotel
  • British museum(12)
  • Reception staff(5)
  • Russell Square(5)
  • Full english(3)
Traveller rating
    32
    94
    39
    23
    10
Only show reviews for Family (20) | Couples (73) | Business (26)
Date Rating
Falkirk, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Very nice place, close to the West End”
4 of 5 stars Reviewed 1 February 2012

Have stayed here on business several times. Staff very friendly and welcoming. I like the fact that they welcome me by name - I know they're prompted by their computer, but it's still nice to feel you're being treated as an individual. I particularly like the fact that after staying only a handful of occasions, they automatically upgrade your room: you've become special to them.
It's a small hotel in an historic building behind the British Museum and within 10 mins walk of Shaftesbury Ave.
Being an historic building, although the rooms are well furnished, clean and comfortable, the building does show its age in some creaky, uneven floors. But that's just the character of the building - you either accept and appreciate it or, as some reviewers do, you complain that it's not boring and angular like a new build house.
The BIG attraction for me is that it's close to tube stations, fairly central, but on a quiet street. I do get a good night's sleep here (and, if you've read any of my other reviews, you'll know that's important to me: I'm generally in London to work, not to party!).
Breakfasts are ok - the usual buffet affair.
I don't find the restaurant appealing so don't eat here in the evenings - there are lots of places to eat within a few minutes' walk.
But, all in all, a nice, small, personal hotel in what can be a big impersonal city.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire, England
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Just the job...!!”
5 of 5 stars Reviewed 23 January 2012

Wanted: Hotel close to Shaftsbury Theatre, with good travel route from Paddington.

The offer: "room for romance" package (as it was an anniversary we decided to go for it!).
Check-in at 3pm into a double Superior room. Champagne on arrival. 3-course evening meal. Full English breakfast and late check-out at 2pm!!

Journey from Paddington to Russell Square took about 20mins and was very easy. The walk from Russell Square tube station to the hotel was approx 5mins and again very easy.

Reception was welcoming and we were informed at checkin that we had been upgraded to an Executive Room. A (fast!) glass lift took us to the 3rd floor (top floor). Our room, whilst on the small side, was nicely decorated, clean and comfortable. The bathroom was also clean and well stocked with toilettries.

Champagne was served in the small lounge bar (just off of reception) - though we were offered it in our room but declined as we were rushing out to the theatre!

After the theatre we returned to the hotel for the 3 course meal. As we had booked on-line we also received a complimentary glass of house wine each with our meal. The meal was fantastic but was let down by the "cake of the day", which was a little on the dry side! :-( The waiter was very attentive and polite.

The breakfast was buffet style (self service) but also with a full English as well as the usual tea/coffee/toast etc. Again, waiters were attentive and polite.

The highlight for me was the late check-out - 2pm - all for the bargain price of £150 inc VAT!!

My only criticism would be that the areas around the meeting rooms/toilets were in need of some TLC, however, I would definitely go back to the White Hall Hotel and would definitely recommend.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
1 review
1 helpful vote 1 helpful vote
“Nice Room Forget The Rest !”
2 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We booked here because The Megaro (Kings Cross) was full. The room was nice although the walls were clearly made of paper mache (we may as well have shared a room with next door), the bathroom was horrible (needed a re-furb 10 years ago), the staff were average as seems par for the course (Megaro excluded) in London, but my real gripe was the food. We were told whilst phone booking that our price £124/night included a Continental breakfast. This turned out to be true for the Monday morning and not for the Tuesday ?, confused, I was. Not only was the breakfast incredibly poor it cost us £69 for four!!!!!!!!!!!!, WHAT!!!!!!. How can the Grange group justify that ?. The cooked breakfast is £25/head, what a joke. Stay at The Megaro the full English is £12 and brilliant. Never again, don't stay.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Northampton
Contributor
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Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“No complaints”
4 of 5 stars Reviewed 18 January 2012

Stayed here for one night after picking it based on price from laterooms.com. I paid £90 for the room for us for my partner's Birthday. It was clean and much more than I was expecting. As we sat in reception I witnessed people come off the street and pay £250 for the same level of room. This is within walking distance of everything we wanted for our evening in London. Would happily use again, but not at the full price!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shaftesbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Very friendly helpful staff .....”
4 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Booked in for NY Eve 2011 with daughter and son in law at a good bargain price. Our room was on the lower ground floor which I do have a bit of a phobia about. Unfortunately, no other double rooms were available although there was one in the sister hotel next door. When we went in, it wasn't too bad so we decided to stay put as it was only for one night, The receptionist rang down to check if we were fine which we thought was a very nice touch. We did need to keep the curtains drawn when the lights were on, as we faced the road, which made the room quite dark. The room was very spacious with two sofas, a coffee table as well as the dressing table and wardrobes. Not sure why in such a large room, but the bed was a pull down type so there were no side units to put a clock or spectacles on. It was also quite low so probably not great for someone with back problems. Bathroom was good with nice big towels and a decent shower. Our daughter and SiL's room was on the 3rd floor and although smaller was very good, facing the back of the British Museum.The staff in the bar and at reception were very friendly and helpful. Continental breakfast which was included in our deal, wasn't anything to write home about but definitely not worth the shown price of £17. p/p. Still a very nice hotel to stay in and so accessible to Holborn or Russell Square tube stations.

Room Tip: Get a room facing the British Museum....
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Grange White Hall Hotel

  • Grange White Hall London
  • Hotel Grange White Hall
Address: 2-5 Montague St | Russell Square, London WC1B 5BU, England
Price range (per night):* INR9,354 - 90,064

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