Good hotel and great service from all the hotel staff.. the only issue we did encounter was the restaurant staff in the evening, they were hopeless.. sat for over an hour waiting and when it did finally come it was wrong.. put it down to something lost in the translation due to 99.9% of the restaurant staff being non UK nationals.. however the second evening we then encountered a far worse service from the restaurant staff as did many others who sat around us.. waited over 20 minutes just for a drink never mind the food.. and again the food order was wrong.
We decided to eat elsewhere the following evening after this as there seemed to be no management structure or coordination of the staff in the evening which was a real shame as the food was really good and very reasonable when it finally did arrive.. On the flip side the breakfast each day went like clockwork and the staff were helpful and attentive, perhaps swapping some of these staff over to the evening meal shift would help bring some organisation to proceedings.
Other than that however our stay was fantastic, the hotel staff were very friendly and the room was clean and very well laid out, the hotel location was ideal being right on the south bank at the London eye and a 2 minute walk from waterloo station.
We will certainly be using this hotel again in the near future and I would certainly recommend it to anyone travelling to London on a sight seeing trip..
- Premier Inn County Hall
- County Hall London
- Premier Travel Inn
