This hotel was just very bog standard really for a 4 star London hotel. Nothing terrible about it, but nothing particularly great either.
Our bathroom (room 519) needed some attention. The bathroom door would not open unless pushed hard because it became jammed against the floor. I mentioned this to Reception who said they would ask Maintenance to sort it out. Maintenance did nothing & I had no further response from Reception about this complaint. We were staying for 3 nights & having to practically charge at the bathroom door became very tedious & annoying. Had we been elderly we probably wouldn't have had the strength to even access the bathroom. The sink tap is positioned too close to the mirror which means you can't turn the hot water on properly, & the sealing strip at the bottom of the glass divide in the bath/shower kept falling off. These are small things but not acceptable.
On the positive, the room was spotlessly clean & sufficient for our needs. Also, a very big ''well done'' for the free wi-fi. I find it a real con when hotels charge for wi-fi access, so this was very welcomed - thank you.
The staff were friendly & largely efficient, but that can't include Reception or Maintenance as they didn't sort out the door problem. The doormen were particularly cheerful, friendly & efficient. The location is good as the nearest tube station is just around the corner.
I work within the travel industry & own two unrelated travel companies. I communicated with the hotel before my arrival & advised that I was looking to find a new quality 4 star London hotel to offer to my off-shore clients. My trip was personal & not for business, but at the same time whilst I was staying at The Bloomsbury I was viewing it to put future business their way. I made them aware of this but they obviously still thought it acceptable to put me in a room with a sub-standard bathroom. Needless to say, I will not be recommending this hotel to my clients & The Bloomsbury have lost out on a great deal of future bookings.
There are better 4 star London hotels out there.
- Bloomsbury Hotel London
