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Melia White House – reviews, photos

4.0 of 5
Albany str., Regents Park, London NW1 3UP, England
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Melia White House
Ranked #257 of 1,071 hotels in London
4.0 of 5 stars 1493 Reviews
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1,493 reviews from our community

What travellers say about this hotel
  • Tube station(26)
  • Portland Street(19)
  • Regents park(18)
  • Great location(16)
  • Very good(16)
  • Twin room(8)
  • Level lounge(7)
  • Would not recommend(6)
  • Staff are polite(4)
  • Friendly and helpful(3)
Traveller rating
    540
    577
    186
    117
    73
Only show reviews for Family (153) | Couples (443) | Business (230)
Date Rating
Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Great hotel but no soundproofing in rooms”
2 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

We have just returned from one night at the Melia White House. The hotel is in an excellent location and the public areas are lovely. The rooms are well-equipped and clean but the standard double we were allocated was very small and dark. Our stay was ruined however by the complete lack of soundproofing between the rooms. There was an interconnecting door (locked!) between us and the room on one side and you could hear everything through it. On the other side of us there was no interconnecting door, just a thin wall. The people in this room for some reason had their T.V on till the early hours and then started talking at about 5am - they weren't doing anything wrong just low-level chat but you could still hear it from our room. As a result we got virtually no sleep all night.

We asked to be moved and were offered a room on the 8th floor but this was overlooking a busy road and the noise was incredible. In fact I thought at first that someone had left a window open it was so loud. We won't be going back!

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask MrsT251 about Melia White House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ypp, Manager at Melia White House, responded to this review
28 February 2012
Dear MrsT251

Thank you for your preference and for taking the time to share your experience with us.

We are awfully sorry to read of the inconvenience you went through during your stay and for the fact that the solution provided was not to your satisfaction. The matter could have been, admittedly, addressed in a better way.

Please contact me directly once your travel plans bring you back to London as this will give me the opportunity to personally take care of your stay.

Thank you and I once again apologise for the inconvenience caused.

Kind regards
Yiorgos P Peroutseas
Guest Experience Manager - Meliá White House
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“very high standard and friendly”
5 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

We recently stayed at the Melia White House having stayed there previously on a number of occasions. The hotel has undergone a revamp and is looking very well. The renovations have given the hotel a fresh new look and it still maintains it's homely atmosphere. The staff are very friendly and helpful and the MAS points system gives value for money. We will definitely be back.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by northwestkildare for London
Ask northwestkildare about Melia White House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ypp, Manager at Melia White House, responded to this review
28 February 2012
Dear northwestkildare

Thank you for the continuous preference you are showing at the Melia White House and for taking the time to post your review on tripadvisor.

We are delighted to see that you thoroughly enjoying your stay with us and we very much look forward to welcoming you back on many future occasions.

With best wishes
Yiorgos P Peroutseas
Guest Experience Manager - Meliá White House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good value, high quality stay”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Booked via an internet site deal on lastminute.com so got good deal for a saturday night. Great twin room. Good size and very clean and in good order. Great staff and good service. Only down side is the cost of the drinks in the bar - very expensive! Would definitely stay here again, but will stick with the one drink and make it last a long time!!!

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nicola A about Melia White House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ypp, Manager at Melia White House, responded to this review
29 February 2012
Dear Nicola A

Thank you for choosing the Melia White House for your recent stay in London and for your most kind comments, especially the ones with regards to our staff.

We very much look forward to welcoming you back on many future occasions.

With best regards
Yiorgos P Peroutseas
Guest Experience Manager - Meliá White House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
“Perfect London hotel”
5 of 5 stars Reviewed 12 February 2012
2
people found this review helpful

Great hotel and great value. It's walking distance from Euston and the West End, so we walked everywhere and didn't have to use public transport once. We loved the super kingsize beds and the shower was lovely. Would definately choose Melia for our next trip to London.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Kally B for London
Ask Kally B about Melia White House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ypp, Manager at Melia White House, responded to this review
28 February 2012
Dear Nicola A

Thank you for choosing the Melia White House for your recent stay in London and for your most kind comments, especially the ones with regards to our staff.

We very much look forward to welcoming you back on many future occasions.

With best regards
Yiorgos P Peroutseas
Guest Experience Manager - Meliá White House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Excellent quality hotel”
5 of 5 stars Reviewed 11 February 2012 via mobile

I recently stayed here on business, superb location, excellent service and excellent quality.
Gave me a space of tranquility amongst the hustle and bustle of London
I would definitely stay here again

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CornwallOnTour about Melia White House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ypp, Manager at Melia White House, responded to this review
28 February 2012
Dear CornowallOnTour

We are very happy to see that you enjoyed your stay with us and thank you for taking the time to post your review on tripadvisor.

We very much look forward to welcoming you back on many future occasions.

With our best regards
Yiorgos P Peroutseas
Guest Experience Manager - Meliá White House
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Melia White House

  • Melia White Hotel
  • Sol Melia London
  • Melia White House Hotel
  • Melia White House London
Address: Albany str., Regents Park, London NW1 3UP, England
Price range (per night):* INR12,994 - 24,868

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Melia White House
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