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MiNC Apartments - Lombard Lane – reviews, photos

4-7 Lombard Lane, London EC4 8AD , England
Hotel amenities
MiNC Apartments - Lombard Lane
Ranked #239 of 399 Speciality lodging in London
3.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    3
    3
    2
    4
Date Rating
dubai
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Not an acceptable stanrad of cleanliness”
2 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

We stayed at the above property on 7 November for 2 nights to attend an exhibition in London. There is no one on site and keys are collected via a safe with a code provided. One of the keys did not fit and was for the wrong apartment.
The rooms are a reasonable size, but the sofa was dirty, the walls are scuffed, the bed linen and towels are very old and thin. The matress was also old and lumpy.
There is also construction work going on next door woith workman starting around 6.30 onwards
For £150 per night the apartments do not affer good value for money and need serious upgrading.

Room Tip: Use another apartment block
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  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask alanlecoyte about MiNC Apartments - Lombard Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Do not stay here.....”
1 of 5 stars Reviewed 19 April 2011 via mobile
1
person found this review helpful

Do not stay here Unless you want to be woken up with extremely loud building work at 8am..it is so noisy it feels as though it is in the apartment. Apartment is ok but small. I am amazed that I was not pre warned that there is building work going on as somebody else complained in November..

  • Stayed April 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sorrento1234 about MiNC Apartments - Lombard Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
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19 helpful votes 19 helpful votes
“Great location & base for a weekend in the city”
4 of 5 stars Reviewed 10 December 2010
3
people found this review helpful

I rented a two bedroom self-containted apartment for a girls weekend (Fri-Sun) in London, and I must say this was a perfect location to use as a base for the weekend.
The apartment has two double bedrooms, 1 with en-suite and both were tastefully decorated with plenty of storage space. In addition there was a general bathroom and an open plan living space incorporating a fully equiped kitchen (yes! including washing machine & dishwasher), comfortable living area with two sofas and a TV (receiving basic freeview/satelitechannels) and DVD player, and a dining area which would accomodate 6 people with ease.
The apartment was clean, good linens on the beds and plenty of towels (we'd requested enough for three as there were three of us staying).
The check-in process was simple; I received an email confirming the door entry code, and also a personal code to access the key safe and collect our keys for the apartment we'd been allocated.
Location wise, if was perfect. A 2 minute walk down to the embankment, and a short walk over Blackfriars bridge and you were on the southbank, which was perfect fo an early morning walk and breakfast at one of the many places to eat as you walk towards the London Eye. Additionally we were going further into town (Covent Garden) and if we walked up to the main road (1 minute if that!) you were on Fleet Street where it was easy to get a taxi to where we wanted to go.
Would definitely recommend this as an option for a great base for a weekend in the City!

  • Stayed September 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by Sunny636 for London
Ask Sunny636 about MiNC Apartments - Lombard Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rochdale
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“SHAMBLES”
1 of 5 stars Reviewed 24 November 2010

i booked this for some guests, it looks very nice from the pictures but it is not as it seems. Rooms are too cramped and the surroundings of the building are horrible. there is absolutely no customer service, i rang today in their opening hours which is 9-5.30 (at approximately 5.25 and they had already closed and i had to use the emergency number which just told me to leave a message. as my guests really didnt like it we had to move them to a different hotel. Would definitely not recommend for a joyful travel experience allthough i guess the price is ok

  • Stayed November 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask tripper_a about MiNC Apartments - Lombard Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiNCManagement, Management Representative at MiNC Apartments - Lombard Lane, responded to this review
2 March 2011
Dear Tripadvisor Member,

Thank you for your comments following your stay at one of our Lombard Lane apartments last year.

I was very disappointed to hear of the issues around lack of comfort and communication after office hours. Please accept my apologies on behalf of the managment at Minc. As we are not dealing with hotel rooms, but services apartments, we do not have 24/7 onsite reception at every one of our developments, however since your stay we extended our opening hours and a new guest services team has been established to assist guests seven days a week.
Once again, I am really grateful that you took the time to write about us. It is only through feedback such as yours that we are able to constantly monitor and improve our performance.
Regardless what you experienced, we would like to welcome you back to MiNC Apartments in the future so that we may show you our true level of customer service.

Kind Regards,

Hani Katona
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
prescot
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Really good location”
3 of 5 stars Reviewed 11 November 2010

Stayed in an apartment situated on the 2nd floor for two nights (4 adults). The apartments are situated just of fleet street and an ideal location for exploring London a short and safe walk to covent garden. The apartments are clean and tidy but a little worn in places ie flooring scuffed, bathroom in need of TLC. We really enjoyed our stay and would stay again but mainly because of the location as we do not spend that much time in our acfommodation anyway. Down side to the apartment at the moment is that there is lots of building work going on all around and you get woken up at 6.30am due to the noise also not enough hot water generated from the boiler only 1 person had the luxury of a hot shower when all four people getting ready in a morning

  • Stayed November 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask sunshinePrescot about MiNC Apartments - Lombard Lane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MiNCManagement, Manager at MiNC Apartments - Lombard Lane, responded to this review
2 February 2011
Dear Guest,

Thank you for taking the time to comment following your recent stay in MiNC Lombard Lane.
We were very happy to hear you enjoyed your stay and in particulary such convenient location.

However, we were most disappointed to hear of the issues that you experienced with the noise and hot water. Please accept my deepest apologies. This is not what we should be providing. I can assure you that we are very concern about this and we endeavour to rectify it immediately.

Once again, thank you for your feedback.

We hope we can welcome you back to MiNC Apartments in the future so that we may show you our true level of customer service.

Kind Regards
MiNC Apartments Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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