We did not really know what to expect when we arrived at this hotel as the reviews were so mixed. However we were very pleasantly surprised. The room was clean, quiet and comfortable; the bathroom was nice and modern with a good shower. There was plenty of space in the hallway for luggage with a proper luggage rack in the room and plenty of space for hanging clothes. The walls were a little thin but nothing too major.
We thought that the food was excellent too. We had breakfast and dinner included in our deal and we had no complaints. Staff at dinner were courteous and friendly and we thought that the choice of up to £22 each was very reasonable - this let us both have starter and main. Breakfast was a lot better than at other London hotels with a good choice of cereals, fry up and juice/tea. I understand from what I have read on here that the cost if not included is £15 - to me that is incredibly steep, but not dramatically different from other hotels (Holiday Inn certainly charges a similar price).
In terms of location, the hotel is perfectly situated away from the hubbub of theatreland and Bloomsbury but only a few stops away from there on the Central Line. Bayswater and Queensway stations are very close (less than 2 minute walk to Queensway) and the 390, 94 and 70 buses stop outside too. Hyde Park and Kensington Gardens are opposite which are beautiful - a real oasis in the middle of the city. Lovely for a stroll after breakfast.
We paid £159.00 in total for the room, breakfast and dinner (dinner only the first night) for 2 nights. The value was exceptional but we would nevertheless recommend the hotel for location, good food, friendly staff and the left luggage facility.
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