We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Holiday Inn London - Mayfair

Holiday Inn London - Mayfair – reviews, photos

4.0 of 5
3 Berkeley Street, London W1XJ 8NE, England
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn London - Mayfair
Ranked #322 of 1,071 hotels in London
4.0 of 5 stars 712 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

712 reviews from our community

What travellers say about this hotel
  • Buckingham palace(20)
  • Green park tube(18)
  • Great location(16)
  • Green park(13)
  • Double beds(9)
  • Very good(7)
  • Friendly and helpful(7)
  • Very nice(7)
  • Tube station(6)
  • Rooms are clean(6)
Traveller rating
    173
    316
    128
    64
    31
Only show reviews for Family (195) | Couples (158) | Business (88)
Date Rating
Settle, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Lovely Hotel & Perfect Location ... (Room 401)”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

Stayed at the Holiday Inn, Mayfair in ROOM 401 in February 2012. Pleasantly surprised at the quality of the hotel, room and service.

I have mobility issues and asked for a room near the lift so as not to be navigating miles of hospital corridor, and this was done no problem. Only one lift was working (out of 2) so this meant a bit of a wait most of the time but not too much of a problem. Felt safe as access to the room floors required key card access in the lifts.

Reception area is quite small but in a good way, being "posh" and smart, but welcoming, with friendly staff.

Nice room with relaxing, relatively luxurious decor. Nice drapes. Mini fridge, tea & coffee tray, iron & ironing board, hairdryer. Complimentary toiletries in the bathroom. Bath with shower over.

Mattress on the bed a little hard for my preference but slept fine and was given a choice of pillow firmness which was a nice touch.

Bathroom was clean. Taps and plugs a little worn though... taps wobbled and moved... plugs didn't drain (had to sit on edge of the bath and force the plug hole open... sat for 15 minutes to drain the bath water out!). A few chips on the tiles but nothing to be too fussy about.

Located very conveniently for the average London sight seeker. Green Park tube station very nearby.

Price was the only let down, as expensive even for a London hotel (got 3 nights in a 4 star luxury hotel was cheaper by about £50 than 2 nights in this hotel was!) Would stay again though (providing I could get a better deal).

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by Sam L for London
Ask Sam L about Holiday Inn London - Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
13 February 2012
Dear Guest,

Hello and many thanks for taking the time to share your thoughts with us, I am glad you had a pleasant and enjoyable stay.

I will share this review with the rest of the team and we all look forward to welcoming you and your family again in the near future.

Kind regards,

Sarah Nezam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford-on-Avon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“great hotel and location”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

we stayed for 1 night for a theatre trip, the room was clean,comfortable and well sound proofed. Breakfast was great buffet style with lots of choice. Restaurant also good for an envenig meal and fairly priced for London!
Staff very helpful and having parking a bonus.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask annmarie2102 about Holiday Inn London - Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
12 February 2012
Dear Guest,

Thank you for taking the time to share your comments with us, we are pleased that you were happy with all the services you enjoyed and experienced during your stay with us.
Please be sure to look us up again upon your next trip to London.

Kindest regards,

Sarah Nezam
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“For Central London - its a good option”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I visit many hotels and feel that the 4 rating I have given this - for the price I paid - is maybe a bit generous. However it is central London - with central London prices - and this hotel is in a very good location. Its very near to the Ritz!
The room was a bit tired and needed a renovation, however it was clean and quiet. Breakfast was good, but I felt that having to pay extra for a cappucino was a bit much.
The staff were very friendly and were a mix of nationalities; as a woman travelling alone I also felt safe here.
I will probably use again.

Room Tip: Ask for a quiet room at the back of the building; however be warned that the bin-men arrive early!
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask FlanFam11 about Holiday Inn London - Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
12 February 2012
Dear Guest,

Many thank s for your positive comments, I will share this review with the rest of the team, I am delighted to hear that you shall be choosing our hotel to stay again upon your next trip to London and look forward to having the pleasure of welcoming you again.

Kind regards,

Sarah Nezam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Great Location, Clean Rooms”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Stayed for a few days during their renovations. Room was clean and quiet. Location is great next to the Green Park tube stop and Green Park. Right in the heart of the Financial District which is great if you have work down here. Staff is helpful and internet is free.

  • Stayed May 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by VonChuff for London
Ask VonChuff about Holiday Inn London - Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
11 February 2012
Hello,
I am glad to see that you were pleased with our service and the hotel. I hope we will be able to tempt you back again with our exceptionally good value for money rates.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great central hotel”
5 of 5 stars Reviewed 8 February 2012

We stayed here for a theatre trip. Ideal location, very helpful staff, and comfortable room. Perhaps it felt a little tired but the quality was still there and we are looking forward to staying there again this weekend. Thoroughly recommend it as a base for a London trip.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by gorpo59 for London
Ask gorpo59 about Holiday Inn London - Mayfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations, Guest Relations Manager at Holiday Inn London - Mayfair, responded to this review
10 February 2012
Dear Sirs,
Thank you very much for your time to post your comments.
We are plesed to learn that, you enjoyed the stay at The Holiday Inn Mayfair.
I would like to thank you for continued support as I learn that you plan to return to enjoy our usual high standards.Also like to mention about your contniuned customs with IHg group of hotels to enjoy best guest experience.
I am extremely Happy that staff made you feel special and look forward to your next visit.
Yours Truly
Guest Relations Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Holiday Inn London - Mayfair also viewed

Holiday Inn Oxford Circus
3.5 of 5 stars 290 Reviews
London, England
Show Prices ABS:HotelCheckRates-d199119?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Chesterfield Mayfair
4.5 of 5 stars 1,024 Reviews
London, England
Show Prices ABS:HotelCheckRates-d192064?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn London Kensington Forum
3.5 of 5 stars 1,368 Reviews
London, England
Show Prices ABS:HotelCheckRates-d193133?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 1,071 hotels in London, ranked by popularity »

Been to Holiday Inn London - Mayfair? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn London - Mayfair

  • Holiday Inn London
  • Holiday Inn Mayfair
  • London Holiday Inn
  • Holiday Inn London Mayfair
Address: 3 Berkeley Street, London W1XJ 8NE, England
Price range (per night):* INR13,330 - 43,912

Owners: What's your side of the story?

If you own or manage Holiday Inn London - Mayfair, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn London - Mayfair
Show the lowest price for this hotel (from our partners)
Show Prices