My husband and I stayed at the Cadogan for 7 nights and loved each one. We arrived very early Monday morning on a red-eye from the states and the concierge, Joe, had arranged for our room to be ready for us. What a treat to be able to relax right away. Our room was 116, right next to the Oscar Wilde room. It was large and roomy with a very comfortable bed, a lovely view of Pont Street and the park across Sloane Street. The bathroom was large and we were kept well stocked with towels after asking only once for more. Room service was very tasty and fast. Different menu than the restaurant which wasn't all that great. Tea in the afternoon was very good and relaxing. The entire hotel is very cozy and warm. The entire staff were fantastic but the concierge, Joe, could not do enough for us. He had arranged a car to pick us up at the airport. He had made reservations in advance at The Ivy and purchased great tickets to a show. He arranged a tour for us and was very quick with a cab when we needed one. So many things were well within walking distance so the location was fantastic. If I ever go back to London, I most definitely will stay at the Cadogan again.
Room Tip: Being on the first floor you don't have to use the elevator, which scared me to death. Our room...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Dear Guests,
Firstly may I thank you both for your feedback regarding your recent stay with us at The Cadogan.
I am very pleased that we were able to accomodate you both in offering an early check in after your transatlantic flight. Where possible we do always try to offer this service as we recognise how important it is to our overseas guests.
Our Concierge which headed up by Joe Condron offer the service to all our guests of booking personal transfers from the airport through too organising theatre visits, dinner reservations as well local attraction visits. We are pleased that you availed of Concierge's expertise and your kind comments have been passed onto the entire team here at The Cadogan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC