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Imperial Hotel – reviews, photos

3.5 of 5
Russell Square, London WC1 5BB, England
Hotel amenities
Imperial Hotel
Ranked #483 of 1,069 hotels in London
3.5 of 5 stars 501 Reviews
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501 reviews from our community

What travellers say about this hotel
  • Russell Square(30)
  • British museum(16)
  • Very good(14)
  • Tube station(13)
  • English breakfast(9)
  • Friendly and helpful(9)
  • First nights(8)
  • Single room(7)
  • Would definitely stay(6)
  • Great location(5)
Traveller rating
    51
    215
    140
    54
    41
Only show reviews for Family (94) | Couples (137) | Business (77)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worth staying, conveniently located hotel.”
3 of 5 stars Reviewed 10 February 2012 via mobile
1
person found this review helpful

I stayed at this hotel for 6 nights. Well I think it was quite good. It's really close to russel square tube station and a couple of minutes' walk from the British museum. The rooms were a bit cramped and the bathroom was freshly dyed and there was a strong smell.. They were quite clean though. The breakfast was great and the staff was really helpful. Its price is fine and I would recommend it to anyone.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask UlixesHE about Imperial Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Will stay here again this summer”
5 of 5 stars Reviewed 8 February 2012 via mobile
2
people found this review helpful

Stayed here back in august 2011 with my wife for three nights, excellent location just around the corner from Russell square tube station. We had a room overlooking the courtyard at the main entrance so our room was very quiet with no passing street traffic. Breakfast was just ok and the breakfast room was very busy for the weekend but no shortage of food or waiting time. We will stay here again this summer as the location is excellent for all if Londons amenities!

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tango24778 about Imperial Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Weekend Break”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Our weekend break consisted of a trip to the theatre that was close enough to walk to (Queens - 15 minutes away and 10 minute walk from Euston) It was a large hotel, looked like it needed a makeover. Pleasant friendly staff greeted us, we had booked an executive suite. The room was spacious and on the surface clean. The twin beds were comfortable although even on a very cold night, the room was far too warm. Towels were tired and toiletries reminded me of something you might find in a hostel. There was a traditional English breakfast included in the very reasonable price for London, all very processed and not for me but I am very fussy where food is concerned. I did manage a few mouthfuls of soggy toast though. Again staff were very helpful and friendly. Unfortunately, I discovered that I had been bitten so please watch out for the bed bugs!

Room Tip: Choose an executive room
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask yogababe_12 about Imperial Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Back again and excellent service as always”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Have just returned from weekend break with my husband. We stayed at the Hotel a few months back and gave it 4 star rating, but this time felt for the price we paid and service we received warranted a 5. This is a well priced, budget 3 star hotel in centre of London in an extremely convenient location and I have marked it on this basis. It amazes me the comments some reviewers leave, they are judging the hotel as if they have paid top prices and expect the services and facilities of a 5 star, which it certainly is not and doesn't pretend to be. But, in addition to the excellent location, the hotel is immaculately clean, the staff are efficient and extremely friendly and couldn't do enough for us and the facilities for central London are really good.
We had asked for a quiet room when we made our booking and we certainly got one and I requested extra pillows, which were in our room when we returned from a short walk. The bedroom we had was pretty spacious for a London hotel with a comfy bed, reasonable flat screen tv, tea and coffee making facilities and complimentary toiletries in bathroom, which once again was quite a good size and very clean. People complain about the towells, they certainly are not fluffy and luxurious, but are clean and white, and do the job.
The complimentary breakfast is also good for central London. There is grapefruit/orange segments and prunes, porridge, cooked breakfast, toast and tea or coffee. Its not the Ritz, but its a perfectly adequate breakfast for a budget hotel and always served with a smile. If you stay for 2 nights you get a complimentary meal and we ate at the sister hotel, the County, around the corner from the Imperial. We had a very nice 3 course meal and just had drinks to pay for. Talking of drinks, the Imperial Hotel bar is excellent value for drinks and food and enjoys lovely views of Russel square.
In the area are a variety of shops, lots of good priced restaurants and cafes and Hotel is within easy walking distance of British Museam, Theatres, Oxford Street and many other places of interest.
Two nights just not long enough. We just can't wait to go back.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LilyLeeds about Imperial Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“2 different experiences in the same holiday: one very good, one less”
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I went to the Imperial Hotel in Russel Square with my grandma for holydays, the first time for the first 4 days of the holidays and secondly at the end of it after a little trip around England.
Those two experiences were very different, the first one was great. We've been upgraded to an executive room when we arrived, the room was spacious nice and clean. The beds were very comfortable and my grandma that is very old was very happy about all the facilities present in the structure. The breakfast was included and it was a normal english breakfast with some elements also of continental.

Then there was our second experience, the night before we left. The room was different and was pretty poor, very little, with window that weren't keeping too much isolated from the cold and also the general appeareance of the room, certainly was satisfying the eyes. So a definetely different experience.

I would anyway suggest that hotel to anyone, because is very difficult to find a better service at that price in London, so the hotel is definetely competitive. The staff was very nice and professional and we had a wonderful time, and that's the most important thing.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask aneb82 about Imperial Hotel
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Additional Information about Imperial Hotel

  • Imperial Hotel London
  • Hotel Imperial London
Address: Russell Square, London WC1 5BB, England
Price range (per night):* INR8,471 - 16,440

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Imperial Hotel
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