Have just returned from weekend break with my husband. We stayed at the Hotel a few months back and gave it 4 star rating, but this time felt for the price we paid and service we received warranted a 5. This is a well priced, budget 3 star hotel in centre of London in an extremely convenient location and I have marked it on this basis. It amazes me the comments some reviewers leave, they are judging the hotel as if they have paid top prices and expect the services and facilities of a 5 star, which it certainly is not and doesn't pretend to be. But, in addition to the excellent location, the hotel is immaculately clean, the staff are efficient and extremely friendly and couldn't do enough for us and the facilities for central London are really good.
We had asked for a quiet room when we made our booking and we certainly got one and I requested extra pillows, which were in our room when we returned from a short walk. The bedroom we had was pretty spacious for a London hotel with a comfy bed, reasonable flat screen tv, tea and coffee making facilities and complimentary toiletries in bathroom, which once again was quite a good size and very clean. People complain about the towells, they certainly are not fluffy and luxurious, but are clean and white, and do the job.
The complimentary breakfast is also good for central London. There is grapefruit/orange segments and prunes, porridge, cooked breakfast, toast and tea or coffee. Its not the Ritz, but its a perfectly adequate breakfast for a budget hotel and always served with a smile. If you stay for 2 nights you get a complimentary meal and we ate at the sister hotel, the County, around the corner from the Imperial. We had a very nice 3 course meal and just had drinks to pay for. Talking of drinks, the Imperial Hotel bar is excellent value for drinks and food and enjoys lovely views of Russel square.
In the area are a variety of shops, lots of good priced restaurants and cafes and Hotel is within easy walking distance of British Museam, Theatres, Oxford Street and many other places of interest.
Two nights just not long enough. We just can't wait to go back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC