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Bickenhall Hotel – reviews, photos

119 Gloucester Place, London W1H 3PJ, England
Hotel amenities
Bickenhall Hotel
Ranked #830 of 1,069 hotels in London
3.0 of 5 stars 119 Reviews
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119 reviews from our community

    Trip type
Traveller rating
    3
    19
    46
    24
    27
Date Rating
Birmingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Horrendous”
1 of 5 stars Reviewed 2 January 2010
1
person found this review helpful

We were looking forward to spending a great night in the city and upon arrival at another hotel we had originally booked, we were told that wotif had transferred us to Bickenhall Hotel. This hotel is absolutely filthy and not worth a single cent! We were given an ensuite room on the top floor - the carpet was visibly grey (from its original cream colour) and looked like it has not been cleaned for years, heater did not work, toilet could not flush properly and floors creaked all the time. We avoided heading back at all cost until the night when we had to rest. We were very angry that we had been transferred from our four star hotel to this one that is not even worth one star. The only comforting point is that the hotel is a 3 minute walk from the tube station, but we would have rather walked further in the cold for one that is worth our money.

Liked - Location (3 minutes away from Baker Street Station)

Disliked - Everything else.

  • Stayed December 2009, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Shropshire
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Reasonable”
3 of 5 stars Reviewed 18 August 2009

We went to this hotel due to the price we paid.
The hotel is very secure you have to ring a bell and they let you in through the CCTV camera's on the door. We stayed on the 4th floor room number 41, It was abit small but VERY reasonable it was suitated on the back of the hotel over looking other houses, (but this did not both us)
There is only stairs no lift, so i would not recommend this hotel to anyone with mobility issues as we struggled up them and we are both in our early 20's!!!

The breakfast is RUBBISH that what does let it down. you have to ask if you want Tea or coffee and you either have a cooked of 1 sausage, 1 bacon, 1 hashbrown and 1 fried egg Which is all nearly cold, but it takes 10 minutes to get to you!! It's lucky that there is a starbucks down the road on Oxford street for my tea.

But i would stay here again just due to location and the price.

  • Stayed August 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Nacka
1 review
“Warning!”
1 of 5 stars Reviewed 16 August 2009

This hotel should be closed! It`s dirty, does not function when it comes to drainage in the bathroom, staff that barely speeks english, it is just not okay!!! They are in for the money---but don´t really know howe to run a hotel.

Stayed July 2008, travelled with family
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2 helpful votes 2 helpful votes
“Awful”
1 of 5 stars Reviewed 9 July 2009

We came to check us in for one booked night but the receptionist dont know anything and offer us to single disgusting rooms for 3 persons in which we did not booked then left the hotel to eat some food. Then when we came back he told us that we were booked on another hotel some blocks away, so we took a cab due to it was late in the evening. Sadly we also had already booked 2 more nights the next week. I dont want to make some troubles so we came back to check us in and we got our booked suite for 3 persons. It smells sponge this hotel. The floors squeeks when you go on it. The stairsways is awful and have that sponge smell. The door to the restaurant squeeks everytime someone opens it and we can hear it in our room. It really bothers us. They dont have service minded people. We never got a smile. They only have one fan for 2 rooms and it was very warm in the room without fan and it was 32 degrees outside. The breakfast was not OK due to the waitress forgot this and that.

  • Stayed July 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Danmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“not all bad”
3 of 5 stars Reviewed 16 March 2009
1
person found this review helpful

After reading the rewievs, I was really scared of coming to the hotel. BUT fortunately it wasnt that bad. The staff was nice, the room - a standard single - was small but had everything I needed, location perfect and the breakfast was ok.
The floors ARE very squeaky, but it's an old building, so what can you expect...
All in all I'm very happy that I took the chance with this hotel. I didnt pay much, and I got what I paid for. So fair trade!

  • Stayed February 2009, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Bickenhall Hotel

  • Bickenhall Hotel London
Address: 119 Gloucester Place, London W1H 3PJ, England
Price range (per night):* INR3,790 - 5,127

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