We were looking forward to spending a great night in the city and upon arrival at another hotel we had originally booked, we were told that wotif had transferred us to Bickenhall Hotel. This hotel is absolutely filthy and not worth a single cent! We were given an ensuite room on the top floor - the carpet was visibly grey (from its original cream colour) and looked like it has not been cleaned for years, heater did not work, toilet could not flush properly and floors creaked all the time. We avoided heading back at all cost until the night when we had to rest. We were very angry that we had been transferred from our four star hotel to this one that is not even worth one star. The only comforting point is that the hotel is a 3 minute walk from the tube station, but we would have rather walked further in the cold for one that is worth our money.
Liked - Location (3 minutes away from Baker Street Station)
Disliked - Everything else.
- Bickenhall Hotel London
