I know times are hard but this hotel could be so very much better than it is.The staff we had dealings with were all helpful and friendly. There is a small reception area very hot in a heatwave, a bar which doesn't really seem to function as one although a very helpful waiter assisted 4 thirsty Scots and a restaurant which we did not use as the menu looked quite unappetising, do they want diners? The location is good for Kensington, Knightsbridge, Hyde Park although a lengthy bus journey going anywhere north of Oxford Street .
However the accomodation (Suite F ) we had was basic, a kitchen area from the 1980s, the bedrooms were ok with mismatched and dated furniture and the bathroom reasonable. The bedrooms had two air conditioning units which were brillinat in the extremem heat. The accomodation was quite clean but NOT the quality I was expecting from the photos on their website.
The price was reasonable and the apartment met our needs but I did feel let down and slightly cheated by the disparity between the photos and reality. If some money was spent on this property it could be a little high quality gem