While the appearance of the hotel may not match the expectations I had from the brochure, the service is what sets this hotel apart. I was traveling with my nearly 2-year-old daughter, and I needed a lot of assistance. Mansur was my "husband away from home," carrying things upstairs, getting me what I needed, and always helping us up the front stairs with the stroller. I later stayed at the Hilton, which physically was clean, spacious, etc., however the Hilton hotel has no soul, which the Lennox has plenty! The breakfast was amazing - three kinds of fresh berries, yogurt, croissants (can you tell I'm hungry?), breads, cereals, cheese and prosciutto. The hotel does show some signs of wear, but I have to say that staying in this hotel was a wonderful experience.

For 185 quid a night, do you expect...
A bed covering that looks as though it has been trampled with muddy boots?
A shrug and a "we'll change it tomorrow" when it is mentioned to staff?
A broken electrical socket that burns out your mobile phone adaptor?
A broken toilet seat?
An old, tired, and grimy bathroom?
or the offer of a smaller alternative room in the basement?
or silence and another shrug when you explain calmly that you are not entirely happy with your stay?
If your answers are "yes" to the above, then I can heartily recommend the Lennox.
What galls me most about so called “boutique” hotels like the Lennox is that so much is spent on furnishing the rooms “tastefully” to please the website voyeurs and so little is spent on providing clean and comfortable facilities for “over”- paying guests.
If you need to be close to Portobello then I suggest saving yourself 80 quid and shopping around for one of the many B&Bs and budget hotels in the area.
I would like to have provided photographic evidence of the “executive luxury” you can expect at the Lennox, but as I said, the hotel’s electrics fried my phone/camera charger.

We stayed in the Junior Suite and it was really lovely. The staff were very helpful, the room was clean with lots of natural light, a comfortable bed and everything that you would want on holidays. The breakfast was great. Can't fault the place.

Stayed here for two nights with my family of four in a large room with a large king bed and two cots. Really a lovely hotel with a warm and helpful staff. The location is simply perfect - only a minute's walk from the Notting Hill Gate tube stop, and close by loads of restaurants and pubs. Clean, elegant, and roomy. Excellent A/C, a small bar, and internet access. A favourite of English soccer star Paul "Gasa" who happened to be there at the same time as us - quite a character!

A word of caution to anyone travelling to London - it is beyond expensive. Every single thing you buy is 3 to 5 times the cost here in Canada!