Can't complain about this hotel, it was everything we wanted.
A 10 min walk to the tube it meant everything was accesable and we had none of the hiked up prices.
The bed was extremely comfortable, tea &coffee in rooms aswell as a safe.
The romm was a brilliant size as we only had a double and the tv was a large size.
Breakfast had all options ; cooked/continenal/fruit etc...

Really nothing bad to say abou it

Bad value for money. The rooms are clean but shabby and need a refresh. The cold water tap only produced hot water so I could not get a drink of water during the night, which was made worse by the unbearable temperature of the rooms. The shower temperature was fine the first morning, but the second morning the water was s hot I could not take a shower. The walls are very thin, and I could hear all the phone conversations of the woman staying next door.
The staff were friendly and helpful, but the rooms really let this hotel down.

I stayed here on 3 seperate occasions, in different rooms each time, first time one night, 2nd and 3rd for 4 nights each.
The 1st and 3rd where on the 1st floor - and I had asked to be in the main building because I wanted to use the pool and didn't want to be going out in the cold on the way back (there are 2 seperate blocks) The downstairs and pool area are very nice with lots of marble and polish - but they didn't tell me the gym closed at 8:45 - far too early for a work out after work!
the 1st floor rooms were ok, in need of a refresh but quiet at least.
The 6th Floor room on my second trip was awful! chip board wardroabes where the door fell off when I touched it - terrible lighting, very noisy with the extractor fan and traffic, had better quality room as a student. This is not the room they advertise!!!

At least I got my room 1/2 price in the Jan sale, other wise I would have been extremely disapointed and would never pay full price.

My husband and me have stayed in this hotel a few times and have had no problems whatsoever, unfortunately we this time round we didn't have a enjoyable stay.

Firstly when we got into our room and started to unpack we found that the safe was not working, I called reception and seemed to get cut off by the male receptionist it took 2 attempts for someone to come and fix it at the same time our TV was not working but that got sorted out at the same time when the safe was finally sorted out. Then at 4am on the Saturday morning we were woken by a fellow guest trying to get into our room (ok he might have got confused by what room he was in but that is not the case). We mentioned this to the staff on reception when we went down for breakfast but got the impression by them that this was not important.

The only good thing about this hotel this time was the Health club ideal to relax after travelling. We are disappointed with this hotel after staying in there a few times before due to this we properly won't stay there the next time we come down to London for a break which is a shame.