I stayed here with my husband for 1 night on a short visit to London.
The hotel is right at the side of Tower Bridge, the building isn't the most imposing building around but inside we were pleasantly surprised.
The check in was quick but we were told the room we had booked didn't have a view (although I booked directly with the hotel and was led to believe all rooms had a view of either St Katherine's Dock or the Bridge), if we wanted to pay another £25 we would be upgraded to a room with a view of Tower Bridge....Well, we had to didn't we!!....What a view, it was fabulous.

The room was ok, the only thing i'll say is that an amorous couple had used the chair in the window...I'll say no more about that!

If you're wanting 4 star luxury without the view I should look elsewhere

Stayed here for a Saturday night theatre trip - reception very friendly, I requested a room with a bridge view when I booked as it was for my daughter's birthday and they provided this - seemed as though they just stuck an extra bed in a two bedded room but that wasn't really an issue as we didn't spend a great deal of time in the room, anyhow it was clean and the beds were comfortable. This was third time I have stayed here, the first time was about 30 years ago and while reception looks pretty modern it appears that the rooms haven't had much attention since then. The windows and paintwork look a bit tired as did the fabric round the base of the bed but it was clean and tidy. One tip if just staying for the saturday night - the hotel car park charge £20 for 24 hours, park in The Minories car park just up the road and it's only £2 for 24 hours. Overall i'd say above average but not brilliant

Bit of a trek to get to the entrance from the tube station, but the hotel is ideally situated right on the river, 5 mins on foot from the tube station.
Received a complementary room upgrade on checking in, got a gorgeous deluxe room with a river view, and a huge comfy bed.
Reception and door dtaff very polite, prefessional and helpful
only downside was windows were very draughty, but had lovely thick floor length curtains so was hardly noticed
Fab hotel

We stayed here on a Theatre Trip break that i had booked on line. The hotel itself was in a really lovely location as it was near the docks which had some really nice bars and restaurants, which was great if you do not want to pay Hotel restaurant prices!!! The room itself was clean and modern and we had a wonderful view of Tower Bridge. I would stay here again.