This is okay as london hotels go, IF, and a big IF, you get a deal on the rooms. The lobby is quite grand but it is a bit shabby. Similarly the dining room has a great ceiling and just average food. The staff are mostly eastern european and are actually much nicer than a lot of hotels Ive been in recently. The rooms are just about ok. Dont pay more than £100 a night and it is a good enough deal.

My boyfriend and I are staying here on business for a week. We didn't choose the hotel ourselves. Overall, I am surprised it has 4 star rating, but it is convenient for working, and the location is handy for entertainment in the evening.

The decor is very dated. The room is not huge but has the necessities and a bit more (desk area, two arm chairs and a coffee table). The bathroom is very old and crumbling in places. It is not the most 'lively' of hotels but the one thing that stood out for me is the customer service. The bar staff are warm and friendly (even though the Happy Hour prices are very misleading - make sure you check before ordering because they overcharged on one occasion). Room service was (pricey but) prompt. The maid was very efficient and helpful towards my needing to work in the room and 'can you come back later' etc. The breakfast service is good with a wide choice of cold and cooked dishes. The only down side was a member of staff removing the teaspoon from my saucer when I took my coffee to the lobby to smoke - I think she thought I was going to steal it.

Overall this hotel is okay for basic business/tourist needs if you want to feel looked after and if you can overlook the basic shabbiness of the interior.

I stayed in this hotel with my boyfriend on a romantic weekend away and was not disappointed. We booked this hotel through Superbreaks and we got a very reasonable rate.

The bedrooms were average size, with an ample sized bathroom.
The bed was most comfy and we could not complain with the room service-Excellent.
The lifts were fine too, not noisy or slow.

the location of this hotel is fantastic too, as you are just off Oxford Street so you avoid a lot of the street noise, but close enough to all the shops and theatre district.

We drank in the bar a couple of times and the bar staff were lovely, although the price of the drinks and food were quite expensive, but this is London afterall. Mini Bar expensive too.

Was very impressed with this hotel, and would definatly stay again!

Stayed here in Oct 2005 on business so got put here rather than chose it myself but was happy enough it. As a 'corporate' customer, I was automatically upgraded to an executive room which surprised me but I didn't complain about it of course !!! The plus points were the location of the hotel, the grand reception areas, the service and, in my case, my room (as a whole) including the cpmfort of the bed which was lovely although the negative points were the size of the room (very small), the size of the 'double' bed (more like a big single), the creaking floorboards and the tiny and slow lifts. Overall though, I would stay here again but there is so much choice in London, would probably have a look around first to see what else was on offer.