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Millennium Knightsbridge Hotel – reviews, photos

4.0 of 5
17 Sloane Street | Knightsbridge, London SW1X 9NU, England
Hotel amenities
Millennium Knightsbridge Hotel
Millennium Knightsbridge Hotel
Millennium Knightsbridge Hotel
Millennium Knightsbridge Hotel
Millennium Knightsbridge Hotel
Millennium Knightsbridge Hotel
Ranked #416 of 1,069 hotels in London
3.5 of 5 stars 343 Reviews
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343 reviews from our community

What travellers say about this hotel
  • Very helpful(9)
  • Hyde park(8)
  • Full english(6)
  • Sloane Street(5)
  • Great location(5)
  • Reception staff(4)
  • Rooms are small(4)
  • Mini bar(4)
  • Air conditioning(3)
Traveller rating
    82
    130
    61
    46
    24
Only show reviews for Family (33) | Couples (86) | Business (65)
Date Rating
Ireland
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“definitely not a four star”
2 of 5 stars Reviewed 13 February 2012

Stayed in this hotel last week for 2 nights as I was attending a conference in the hotel. Bad choice!The hotel decor is very dated, bed room is small, check-in was shambolic. Two real negatives, 1) I was on the seventh floor, window appeared to be single glazed and with a busy road outside it was very noisy. The window ledge itself seemed to have a framework in place for an additional inner window presumably to reduce noise and to insulate the room from the cold.
I checked with reception if I could change rooms which they said I could but they said all the windows in the hotel were exactly the same. Got the impression that it wasnt the first time this complaint had been made! I slept with tissues in my ears.
2) the shower was at best luke luke warm due I suspect to a faultly knob. I didnt even bother calling reception as it was obvious that the knob had been in this condition for some time.

To be fair the pillows and bed were comfortable.
Breakfast was ok although you could strip paint from a wall with the coffee. The next morning I asked for an Americano which was fine except that there was an extra charge.
I had a meal in the asian restaurant which was ok.

Would not recommend and will not be staying again.

Room Tip: do not go for room 715!
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 5 more reviews by baringall for London
Ask baringall about Millennium Knightsbridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate Fletcher, General Manager at Millennium Knightsbridge Hotel, responded to this review
23 February 2012
I am sorry to read that your stay with us was not to your entire satisfaction. Please feel free to contact me directly to discuss your experience.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good location, but I wouldn't stay again”
2 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

The hotel is in a really good location, but the rooms are not perfect, old fashion rooms, they are not perfectly cleaned and not everything works. On my room the lights didn't work properly, tried to make a cup of tea, didn't work either.
The food on the restaurant is really expensive and the food is average nothing amazing, second night ordered service room and the food was bland with no taste and again expensive for what it was.
I wouldn't stay again based on the overall experience and price.

  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate Fletcher, General Manager at Millennium Knightsbridge Hotel, responded to this review
20 February 2012
I am disappointed to read that we failed to meet your expectations during your stay. We are in the process of changing the concept in the restaurant and your comments have been shared with my team in order that we may address the issues.

Kate Fletcher
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Philadelphia
Senior Contributor
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Reviews in 21 cities Reviews in 21 cities
165 helpful votes 165 helpful votes
“Not as good as it used to be”
3 of 5 stars Reviewed 9 February 2012

We've been staying at the Millennium for about 5 years on regular trips to London. Sadly, our most recent stay will likely be our last. The hotel has not kept up with maintenance or updates - the room we were in, despite being one of the "superior" ones, looked tired as did the public spaces of the hotel. I can say that the location is fabulous and given that the Millennium is fairly reasonably priced compared to some of its neighbors, it may still be worth it. But definitely not up to its former standards.

Room Tip: Superior rooms are marginally bigger than the regular ones and do include breakfast, but not sure I...
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  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate Fletcher, General Manager at Millennium Knightsbridge Hotel, responded to this review
20 February 2012
Thank you for your feedback and I am sorry that you feel we have not maintained our maintenance programme. We have recently completed the installation of flat screen televisions and wireless internet in all of our bedrooms and have a rolling plan in place for general building up-keep. I would be delighted to discuss this with you, should you wish to contact me.

Kate Fletcher
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Helsinki, Finland
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“A Hotel with High Standards”
5 of 5 stars Reviewed 4 February 2012 via mobile

The location, facilities and the service of this hotel is excellent. I had first a room on the 3rd floor, which was so noisy from traffic I couldn't sleep, but when I complained about it they gave me a room on the 11th floor with a wonderful view. The staff is very helpful and attentive and the concierge service was excellent. Breakfast is good and the cafe bar was also very nice. The furnishing in the rooms could be more modern, but it was still ok.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Annika H about Millennium Knightsbridge Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate Fletcher, General Manager at Millennium Knightsbridge Hotel, responded to this review
9 February 2012
I am glad to read that we resolved your issue and that you enjoyed our hospitality overall. Thank you for taking the time to post your comments.

Kate Fletcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
“Amazing Stay”
4 of 5 stars Reviewed 4 February 2012

I stayed at this hotel on Jan 24-27 and Feb 1-3 this year. The location is very near to Harrods and Knightsbridge train station. The room on my first stay was not as big as I thought but the service provided by the staff were excellent. There are two professional concierge in the hotel which has an excellent knowledge of the city, Emile and Andy. Amazing gentlemen that provides a heartfelt service. On my return after a week, the management has upgraded me to the next room category which was very much appreciated. The receptionists were very helpful, specially Nimita (not sure if the spelling is correct), she always provide a service with a smile. Over all stay was great. Thank you so much !

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kate Fletcher, General Manager at Millennium Knightsbridge Hotel, responded to this review
9 February 2012
Thank you for your feedback - it is lovely to read positive comments from our happy guests. We hope to welcome you back soon!

Kate Fletcher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Millennium Knightsbridge Hotel

  • Millennium Knightsbridge London
  • Hotel Millennium Knightsbridge
Address: 17 Sloane Street | Knightsbridge, London SW1X 9NU, England
Price range (per night):* INR16,329 - 38,900

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