The hotel is marked as 3 stars hotel on Booking.com (which I always use to book hotels, which I trust, appreciate and love). But this time...
We were booking the hotel last minute and the choice was very limited for this location. I've understand that I'm choosing very simple hotel, didnt have any expectations at all, and trusted that pictures are true. But when arrived to the hotel - I couldnt believe my eyes! we were given 2 rooms - one on the -1 floor and the second one on the 4th floor. Both just horrible.
Cold, frayed, seedy.... the shower cabin is so tiny you cant move and so old you cant step inside barefooted. Linoleum on the floor. Smell of coldness and oldness.
The hotel itself does not put any 3stars on its doors - which is fare - there should not be any.
We booked standard double rooms and on the pictures they have looked very simple but not terrible. Maybe all rooms of the hotel are beautiful except those two we were provided... but I do not think so.
The only advantage at the end was free WiFi... which came out not to work well either on -1 or 4 floor...

Excellent hotel, Francis was really helpful and friendly I'll definitely be recommending this to friends and associates.

I have been staying at this Hotel since August 2011. They have always been very accomodating. The hotel is the perfect base for my business in London. I see no reason to change.

Stayed a night at this hotel between Christmas and new year. Was pleasantly surprised. Hotel is far better than many of the reviews on Tripadvisor. This is an economy hotel that punches above it's weight. Received a very friendly and helpful welcome at reception. Was given a choice of rooms and settled on a double room on the 4th floor. It was a nice clean but basic ensuite double room. For me it was fine. Would I bring a loved one for a romantic weekend probably not but then again I would expect to pay 2 to 3 times more than I paid here. Didn't have breakfast which I understand is continental. At £5 you could probably get something better at the nearby cares if you wanted too. The hotel does offer free wifi which should be commended. Have stayed at many of the hotels in this area and this is a rarity so well done. When I stay again in the future I will certainly consider this hotel again. The only real downside is that there is no lift so for some might represent a problem if you are on the 4th floor.