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London Guards Hotel – reviews, photos

3.0 of 5
36-37 Lancaster Gate, London W2 3NA, England
Hotel amenities
London Guards Hotel
London Guards Hotel
London Guards Hotel
London Guards Hotel
London Guards Hotel
London Guards Hotel
Ranked #456 of 1,069 hotels in London
3.5 of 5 stars 641 Reviews
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641 reviews from our community

What travellers say about this hotel
  • Hyde park(9)
  • Double room(5)
  • Continental breakfast(4)
  • Gate tube station(3)
  • HOT WATER(3)
Traveller rating
    88
    325
    133
    55
    39
Only show reviews for Family (72) | Couples (71) | Business (12)
Date Rating
Dorset
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent value”
4 of 5 stars Reviewed 8 February 2012

If you want somewhere with a clean, comfortable bed for a night or two then London Guards could suit you. Paid less than £60 for the night, with continental breakfast included. Bargain for central London. Nice quiet road, 5 minutes walk to tube. Hotel rooms quite old - some bath tiles held on with sellotape and the colour had gone from the top half of the telly - but the bed was clean and comfortable (very important). As a place to lay your head at the end of a day's sightseeing this hotel is fine. Staff all very friendly and helpful - arrived too early for check in but they were happy to look after our suitcase until we returned later in the day.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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cyprus
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good centre hotel”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The hotel is neat the centre about 20 min walking to the Oxford street and near to the Hyde Park.Tube station is 5 min walk away.
It is an old small hotel. The rooms are big for London hotel and clean with a small kitchen with nescafe facilities and a small fridge.
We had a room for 5 (we were 2) so it was bigger that we expect.the problem was the heating.The heating was not for such a big room.
The breakfast was continental but i dont think that you need more.
The reception is very helpful for everything you want.
For a London hotel and with the price we paid it was very good.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Trondheim, Norway
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good location, but need a make-over now!!!”
2 of 5 stars Reviewed 16 December 2011

The London Guards Hotel has a good location near Hyde Park, and it takes only 5-6 minutes with a cab to get to Oxford street. But the hotell needs desperately a make-over, and can someone please clean the walls and the roofs. They are very dirty. I booked the family room, the beds was ok, and the bathroom as well.
The reason why i won't come back is the breakfast. The breakfast is a disaster. 3 sorts of jam, Nestle Nugatti and cheese-sticks, thats it. Instant coffee. No eggs, bacon or ham etc.
The staff was very helpful, and very friendly. But London Guards, can you please answer your emails. I sent them 3 mails, no answer, and that is not good.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Senior Contributor
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“Friendly Staff, but Falls Short”
2 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

I was only in London for a day, to attend an event, and I wasn't the one to make the travel arrangements. I arrived at the London Guards Hotel--had to hunt just a little to find it--too early for check-in, but they allowed me to drop off my suitcase and told me to come back between 1:00 and 2:00. The man at the desk was friendly about it, even gave me a card that said my room number would be 401.

I walked around for a bit, but returned to the hotel earlier than I'd been instructed; I'd say shortly before noon. By then the lobby was filled with suitcases that people had left (they had no separate place for them). I sat down on one of the sofas and read for a bit, but it wasn't long before the man at the desk called housekeeping to ask if 401 was ready. It was. I was able to get into my room early, which was nice.

Now the lobby is small but decent. There's a lift, which is better than carting a suitcase up the stairs. Everyone who worked there, whenever I passed them in a hall or met them in the lift, was friendly. They always smiled and greeted me. And room 401 was much bigger than I expected it to be, too.

The unfortunate side to all this is that the hotel is in desperate need of work. My room had peeling wallpaper. Although the windows were shut, when the wind blew, the curtains moved--quite drafty. The radiator did a fine job keeping the room warm, but the flip side was the all-night noise of water moving in the walls. The fridge was old, and there was nothing in it besides some creamer for the coffee maker. I still might have overlooked all these things--I wasn't planning to spend a ton of time in my room anyway--except the bed was hugely uncomfortable. Lumpy and slightly angled with insufficient pillows. And since the one key thing to a hotel is having somewhere (ideally comfortable) to sleep . . . I have to deduct points there.

The location is good, right by Hyde Park and Kensington Gardens. Not too far from the Lancaster Gate tube station. I didn't try the food, so I can't say anything to that. The hot water certainly works, though, even at the top floor. Though instead of shampoo bottles, they have little tear packets which can be difficult if your hands are already wet from the shower.

All in all a mixed bag, but I wouldn't stay there again unless I'd heard they'd at least replaced all the mattresses.

  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bromsgrove, United Kingdom
2 reviews
“Family Room”
3 of 5 stars Reviewed 31 October 2011

We stayed here for 2 nights in October 2011, we stayed in the family room. As many others have said it could do with re-furb and new crockery etc. But It was clean and the staff were very friendly, it is in a good location and has rooms for 5. If your looking for a decent, clean hotel in a good location, at a good price this ticks the box's.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about London Guards Hotel

  • Guard Hotel London
Address: 36-37 Lancaster Gate, London W2 3NA, England
Price range (per night):* INR7,245 - 59,353

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