We were at the hotel for one night - the room was very nicely decorated, clean and had recently been refurbished. The down side to this room was that the multi-jet shower which was absolutely fantastic leaked all over the tiled floor outside the cubicle - meaning mopping up with our towels in order to be safe. You would not want to look too frequently out of the window as the view was grim - very grim. To be fair such an old hotel in a crowded part of the city will not have views to die for! The breakfast table was in the Palm Court which was lovely. Although the buffet 'hot' food was lukewarm - a comment which could apply to every hotel we have stayed in! - the attending staff were very attentive and cheerful.
Afternoon tea - an excellent tea with excellent staff. We would have preferred to be in the Palm Court and not the Grand Salon but that did not detract from a lovely occasion. If you are expecting bone china cups and saucers, silverware, etc. you would be disappointed. Unlike the Ritz the tea is served on crockery which, to my mind, was rather canteenish. Also there was no dress code unlike so many other top hotels - a diminishing standard which is, I suspect, done by the hotel in order not to deter the oversea visitor and the coach trip contingent.
The public seating area at the front of the hotel is not large, nor particularly comfortable. It was difficult to get a seat when busy with coach parties waiting for their respective coaches.
All in all the hotel is a lovely place to stay - it is in the heart of theatreland and centrally located for sightseeing. We would stay again without hesitation.

We have stayed at the Walforf Hilton three or four times when traveling to London. There are 2 theatres on the same block and all of the West End theatres are within walking distance from the hotel. The rooms are a decent size by London standards. The Buffet breakfast is very nice and the ambience is terrific. You are only a couple of blocks from Trafalgar Square. The staff is very helpful when needed but quietly unobstrusive otherwise. We will be back in March and look forward to another wonderful stay. The Hilton beds are a delight.

Just returned from the Waldorf, couldn't fault the room or service. Only just got into the room when reception phoned to check everything was OK. The breakfast was excellent one of the best we have had in London. All the staff were very friendly and very efficient. Also the position of the hotel so near to the river, Covent garden and the theatres make it an ideal place to stay in London Will be returning to this hotel in the future.

The only complaint I have about this hotel was an odd "buzzer" sound that I heard intermittently all night. Like the sound of a buzzer when someone wants to be buzzed in. I did not hear the sound in the morning... (Rm 135)

The room was clean and modern, very trendy. The bed was very comfortable though a bit low to the ground. The staff was friendly and professional. The location is perfect as it is close to theatres, restaurants, and music venues,Temple tube station and the river.