I have just returned from the Willett Hotel where I stayed last night. I paid £134 room only. It has to be the tiniest double room I have ever seen. You have to open the door and squeeze into the next room to open the bedroom door and then there is a tiny shoe box of a bathroom where there was no cold water. it`s lovely brushing your teeth with hot water......very refreshing (not)first thing in the morning.
There was no lift and my bedroom was up three flights of stairs. I had help carrying my suitcase up. No disabled facilities, thats for sure. I would not recommend this hotel. It was worth £80 room only and not what I paid.

This was our first visit to the Willett and we were very pleased. We have visited Chelsea every year for 40 years, but our old hotel went out of business. We booked well in advance at the Willett and requested a room on the ground or first floor, which we got. Our room was lovely and comfortable. The staff were very pleasant and extremely helpful and efficient. When I asked for help with a train schedule, the receptionist went on line, found the information, and printed out a variety of options for our day trip. We liked the fact that the hotel had staff present 24 hours a day, in case of emergencies.

I “discovered” the Willett about 3 years ago and have since been staying there whenever visiting London. Although one normally has to climb a steep staircase to get to your relatively small room, the guest house atmosphere and good breakfasts have always appealed to me. The hotel’s proximity to the Sloane Square underground station is an added benefit. My last visit (in September 2006), however, was less than enjoyable. There was no cold water. Imagine trying to take a shower or brush your teeth, but boiling hot water coming from both taps! For five solid days I begged the staff on duty to attend to the problem. Every time I was assured that the problem would be taken care of, only to again be confronted with hot water in the morning. I could literally not wash myself properly for five days, which is quite inconvenient given that I had to attend business meetings every day. My only recourse was to fill the bath with hot water in the evenings and take a cold bath the next morning (a thought that only crossed my mind on day four). Than on my sixth and last day, a miracle happened: cold water coming from the cold water tap! I was able to take a nice, long shower before returning to South Africa.

Sadly, I will have to find somewhere else to stay on my next visit.


Tom Ferreira
Cape Town

A very good find in central London. Just off Sloane Square in the posh bit of the city, five minutes walk from the tube station. The hotel is a classic London town house - at first I couldn't find it, it's in a tasteful terrace of large residences with marble steps and pillars.

Not a lot goes on here, the reception is small and there is a staircase leading up to the rooms, that's it. No bar, no restaurant, but who cares, this is central London, there are bars and restaurants all over the place (although this is a hotel review try Resaurant Carrafini round the corner for excellent pasta in an Italian atmosphere).

The room was a pleasant surprise; a large room, very tastefully decorated with a huge bed. The tiny en-suite bathroom was a bit of a let down, so only 4/5 over all.

When I checked out I was told by the friendly east-european staff that I had had the largest room - ask for Room 5.

I paid (my company paid) GBP180 for a night - no breakfast.

Accommodation 4/5 - tiny bathroom a let down
Location 4/5
Price 5/5 - given the location