I stayed here in May 2011 for a whole week, having booked a single room. The first room they took me to appeared to be a cupboard with a single bed crammed into it - i was exhausted after a long flight and hauling my luggage through all the hallways and stairs but went down and asked for something bigger. later in the day i was able to move to another single room which had enough room to stand up in and get changed, but if i opened my suitcase on the floor it literally took up the entire room....i was told that was it for my type of booking.
for a whole 7 days this was a bit of a nightmare. i mentioned it on my customer survey afterwards and suddenly got a 'we weren't aware you had a problem, we would have moved you' email!!!
seriously, nobody would be able to stay comfortably for an entire week in those tiny single rooms.
i saw into the double and twin rooms, they were much more spacious (granted in London, rooms are always smallish).
the hotel itself is lovely and old; the corridors are a huge narrow maze and with one tiny elevator there are long waits to get up and down.
the location is fantastic, staff seemed nice and helpful (other than the room issue) and i didn't mind the age of the furnishings, seemed modern and functional.
overall i think it's a good hotel, just AVOID the single rooms.
(and i think it's safe to say, you can ignore all the positive reviews on this site by people with 1 review to their name - they all look highly suspicious to me....)
Room Tip: avoid single rooms at all cost
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 February 2012
Thank you for staying at Radisson Edwardian Vanderbilt Hotel and for taking the time your feedback experience on Trip advisor.
The Vanderbilt is a listed two historical building, due to this some rooms may be smaller than others. Please accept my sincerest apologies for any inconvenience caused during your stay with us. However the history behind this hotel is what makes it so interesting and it’s unfortunate that the size of your room marred your experience with us. I do hope this doesn’t deter you from revisiting us as I am confident that we will be able to find a room that is much more comfortable and spacious for you to enjoy.
I do feel that I need to clarify that there is absolutely nothing suspicious about any of the reviews. We have never had any reason to question the honour and integrity of any member of the hotel team and pride ourselves on being an open and transparent organisation.
If I can be of any further assistance please do not hesitate to contact me directly via the hotel.
Kind Regards,
Neil Duffen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC