The worst hotel I have ever staid in!. The place was filthy and in desperate need of some repair. I refused to sleep in tiny basement room with the filthy walls and stains on the bed clothes and carpets, at first the 'manager' siad he had no more room but then I was given a twin room on the third floor. I slept with only the sheets as they were clean as the duvet was stained and if you pat it a cloud of dust rises up!! The shower had to be tied up with a towel or held by hand, the bathroom tiles have not been cleaned in a long time, the carpets were filthy and stained as were the walls, even the kettle was filthy! Breakfast consisted of toast, cornflakes and a very very strong coffee, adequate and reflected in the price, however the dish holding the jams was dirty and the chairs had obviously never ever been wiped down. I could go on but I wont! I visit my son regularly at Uni however will not use this hotel again, actually considered kipping in his student pad instead! Avoid at all costs.

Due to availability, I was booked into a double room for the first night and asked if I minded being moved to a single room for the remaining 2 nights. My suitcase would be moved during the day, hotel mgmt. assured me. Not only was the suitcase not moved, but two unsupervised minors were checked into the double room. They must have thought Christmas came early, as they completely ransacked the suitcase, stole a number of items, including passport (thrown in bin), stole car keys etc. Hotel management extremely slow to accept responsibility at every stage, even though it clearly is their responsibility and liability, no refund of room costs offered or agreed to once requested insistently, some damages paid after legal action was threatened, still dragging feet on paying remaining damages - may need to take them to court next.

Hands down the worst hotel experience I've ever had.

Having read previous reviews on this website we were nervous about staying here. Fortunately for my friend and our two daughters this hotel was very nice and staff very friendly. Nothing was too much trouble. The room was big, warm and basic but spotlessly clean. Its very close to Earl's Court tube station and close to all the amenities we needed.

Well how do i begin.
I was shown the room before paying (only cash or a 3.5% charge on credit card £40 per night) it was really very small i could reach out and touch both wall.
It seemed ok, although there was a very unpleasant smell..
Once i was left, I was horrified to discover the dirty, filthy bathroom, the toilet had not been cleaned from the last guest, there was [--] all around the bowl and bits of toilet paper all over the floor... my worst nightmare was realised..
I stayed in room 8 top of the stairs, as for a good nights sleep forget it, there was a loud droning noise all night, i tried to sleep with the TV on.
As for breakfast, i didn’t bother going back, once was enough.. with only a choice of toast or cornflakes accompanied by really awful instant coffee. My advice is to avoid this so called hotel, it is the WORST place i have EVER EVER stayed in..