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Bentinck House Hotel – reviews, photos

20 Bentinck St, London W1M 5RL, England
Hotel amenities
Bentinck House Hotel
Ranked #949 of 1,069 hotels in London
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    0
    1
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    1
    11
Date Rating
Wales
1 review
“Oh my God....”
1 of 5 stars Reviewed 8 July 2010

Really, words cannot describe how bad this place is. My room was upstairs on the 3rd floor, I never knew damp could climb so high. On suite bathroom was a 1970's plastic lined cabin, no hot water at all in shower and toilet worked when it wanted to. The sink was disgusting and the smell was absolutely shocking. As for the carpet, I was scared to walk on it without shoes on. Wallpaper was coming away from walls and curtains looked like they were ready to fall down. Sockets were well doggy with cracked casing and faulty switches. My collegue and I returned at 11:30 after having a meal out, to be met by the hotel in darkness with no lights on the stairs. Other guests were walking around trying to find staff but it appeared none were present in the hotel.
This place is really the worst hotel that either my collegue or I have stayed at...how this place passes inspection I do not know as any self respecting inspector would shut them down immediately.....avoid like the plauge !

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Shovel_monkey about Bentinck House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
2 reviews
“Unbelievably Bad”
1 of 5 stars Reviewed 20 September 2009

we weren't sure about booking after seeing the previous reviews, but since they said they had redecorated we took a chance. On arrival the Room was as filthy as others have described and the net curtains were black. If they have redecorated, they must have sourced the paint, carpets and wallpaper from a demolition site!
We refused to stay, and told them that as long as they didn't try to charge our card we wouldn't report them to trading standards for the description on their website.

  • Stayed September 2009, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask PickleJim about Bentinck House Hotel
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“Stear Clear of this filthy hotel”
1 of 5 stars Reviewed 23 July 2009

On arriving at this place they call a hotel my wife and I refused to stay as it was filthy and un kept. The manager could not care a dam so I refused to give up my key till I got a complete refund which I relunctanly got. In short STEAR CLEAR OF THE BENTINCK HOTEL. I hope in the near future it will be inspected and shut down

  • Stayed July 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LondonBandit about Bentinck House Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham
1 review
“Avoid at all costs!”
1 of 5 stars Reviewed 3 January 2009

Having read several reviews of this hotel (unfortunately afterour return from London) had to let people know that this hotel is still in operation and to be avoided at all costs. General decor dirty,net curtains black, carpets thick with dust, bathrom filthy, live wires poking out of wall behind bed etc.etc.-and this was in two rooms. Having viewed the second one we walked out-woman at desk didnt protest and tore up my resevation form (Id better not have been charged)so I guess she was used to it happening? A disgrace this place is still running as the bad reviews seem to stretch back years so be warned- again and dont be taken in by the price-we wouldnt have stayed even for free!!!!!

  • Liked — nothing
  • Disliked — everything
  • Stayed December 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask MrsAngryDurham about Bentinck House Hotel
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Riga, Latvia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice location”
3 of 5 stars Reviewed 23 November 2008

Visited London with 3 friends of mine in October 2008 and decided to take a quad room here, the price was quite ok (around 30 quid per person) and the room was fine as well. VERY warm, great heating. We had one double bed and two single beds. The room was en suite, so we had a bathroom (quite old and not too clean, but it was ok for 2 nights). Breakfast was included (some basic stuff - coffee, milk, toasts, jam) and the service was ok - the girl on the reception was very nice and let us leave our luggage in the room until 19:00. In general, not too bad, considering the price. A very simple family hotel.

  • Liked — Location
  • Disliked — Bathroom
  • Stayed October 2008, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask jevgenijad about Bentinck House Hotel
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Additional Information about Bentinck House Hotel

  • Bentinck Hotel London
Address: 20 Bentinck St, London W1M 5RL, England
Price range (per night):* INR5,963 - 10,310

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