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Bentinck House Hotel – reviews, photos

20 Bentinck St, London W1M 5RL, England
Hotel amenities
Bentinck House Hotel
Ranked #950 of 1,069 hotels in London
2.5 of 5 stars 14 Reviews
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14 reviews from our community

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Arlington, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Worst place ever!”
1 of 5 stars Reviewed 29 November 2005
6
people found this review helpful

We booked this hotel through the accomodations kiosk at a train station. When we got there, the desk clerk was pleasant and we headed up to our room. The room was FILTHY!!! There was blood on the bedspread, ciagarette burns all over the bedding, the TV dial was held on by a hairpin and the bathroom was moldy with pipes all over. The sheets had not been changed and the carpet looked like it had never been cleaned. We went back downstairs and tried to pleasantly say that this wasn't going to work for us, and the clerk did a Jekyl-Hyde act. She became surly and refused to give us our money back. We had to go through the accomodation kiosk again who had success on our behalf. You'd think a dump like this would at least be cheap but they charged $150 American. I have travelled extensively and this was the worst hotel I have ever seen.

  • Stayed July 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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A TripAdvisor Member
Poole Dorset England
1 review
2 helpful votes 2 helpful votes
“It was disgusting”
1 of 5 stars Reviewed 15 October 2005
2
people found this review helpful

We booked the Bentinck House Hotel, 20 Bentinck Street, London over the telephone because it was close to The Heart Hospital which we had to go to. The hotels own web page said there were tea and coffee facilities and hairdryer in the rooms. There were none. We requested a non smoking room. It stank of smoke and there was an ash tray in the room. The worst of all was that it was disgusting. It did not look as if it had been cleaned in months. There were broken electrical sockets that were showing live wires. There was an oil filled heater in the room but the power to it was turned off. The carpets were so dirty we could only walk on them in our shoes. We arrived at 9.45pm and when we went back to the front desk on complain it was closed and the whole of the downstairs area was in darkness. We slept in our clothes on top of the bed. We had to be at the Hospital at 7.30am the next morning, there was still no one about at that time. We had to stay two nights and it was the worst hotel I have ever seen.
Do not consider this Hotel!

  • Stayed October 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“2 different hotel Bentincks- one is great”
4 of 5 stars Reviewed 2 August 2004
1
person found this review helpful

There is a Hotel Bentinck(aka bedstink) and the very pleasant Bentinck House hotel. Do not confuse the two- the one by Oxford Street is very nice.

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Manchester, UK
1 review
8 helpful votes 8 helpful votes
“Bed Stink”
1 of 5 stars Reviewed 28 November 2002
8
people found this review helpful

We stayed in a hotel that was oppodite the main train station in Nottingham.
It was called Hotel Bentinck- we renamed it hotel Bedstink! It was awful! Four single beds crammed into a dbl room and a charge of £96. The brochure looks magnificent - the reality is a huge disappointment. The 'en-suite' bathroom looked like a prefab built into a shabby bedroom and I was afraid of what may be sharing the bed with me. (Be he alive or be he dead!) The bar below was the kind of watering hole you wouldn't dare to frequent even if DYING of thirst. Everything looked discoloured, dirty and dishevelled. Stay there at your own risk.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zermatt, Switzerland
1 review
“absolute frechheit”
1 of 5 stars Reviewed 26 January 2011
Google Translation

  • Stayed July 2010, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Bentinck House Hotel

  • Bentinck Hotel London
Address: 20 Bentinck St, London W1M 5RL, England
Price range (per night):* INR5,963 - 10,310

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