We had first stayed at the ParkCity two years ago and were delighted that on our recent stay it was as good as we remembered. Our room was clean, comfortable and quiet. The staff were all polite and professional. We didn't have breakfast the first time we stayed so this was our first experience. The continental breakfast buffet was very nice, the croissants were fresh, the juice freshly squeezed and the coffee good. My wife had the English Breakfast which was good value as a £5 upgrade on the continental breakfast. We use The ParkCity for its proximity to the Royal Albert Hall but this time we also walked to Kensington High Street to find a restaurant and it was a short and pleasant walk, so another plus point.

We have stayed here several times. Once a group of family and friends, including grandparents and children. Everybody seemed happy with their experience. We came back twice more since that initial stay, again they were friendly and helpful. The hotel doesn't have much in the way of facilities but what areas they do have look smart, make you feel like you are staying somewhere special.I would recommend this for any type of trip.

Booked by phone after seeing good reviews-not disappointed!We were down in London for the Boat Show and a theatre visit(3 nights in January).We had a deluxe room on the top floor with 3 large windows(which opened),and it was nice and quiet as it overlooked Sainsburys car park-the room was well decorated and the shower was lovely!Bottled water was replenished every day,and we were able to use the fridge for our cans of gin and tonic!!The only negative thing about the room was the heat!-even though we had the air conditioning on full at the coldest setting,it was very warm during the night.The staff at breakfast were lovely,as were the reception staff-very polite and helpful.I think it would be a lovely place to stay in the warmer months too,as there is a very nice outdoor patio area with tables and umbrellas!
Would definitely stay here again on our next trip to London!

We treated ourselves to a London trip for our wedding anniversary, so we went over our usual B&B budget. I was wondering whether it would be worth it, but it was very good. From the initial phone call to book the room, to the last day when we returned to the hotel late early evening to retrieve our luggage, the staff were very professional, exceedingly helpful and friendly without being gushing.
When we arrived we asked for a room upgrade and were given one, probably because it was our 25th wedding anniversary. So even though we'd changed rooms and were also early, the room was ready in 10 minutes and it was much appreciated.
The room was lovely, clean and with toiletries and bathrobes in the lovely bathroom, free bottled water and some chocs in the fridge. We faced the roof of the nearby Sainsbury's, which had a car park, but it wasn't a problem and not close. Road noise was minimal as it's set back from the very busy Cromwell Road, and heavy well fitted curtains helped to screen the noise through the single glazed windows.
Really comfortable bed, feather quilt and pillows, nice and snuggly.
The hotel is very well maintained, no scruffy bits that I could see. We went in Ruby's for a 'happy hour' drink, but because there was no-one else there, it didn't have any atmosphere. It was also a bit chilly and the dark decoration just made it feel a bit gloomy, when all it needed was a few more people. Well maybe it would be better decorated similar to the lounge area actually, looks more inviting.
Breakfast was very good. You don't need a cooked breakfast because there is more than enough nice things in the continental - fresh rolls, lovely pastries, sliced meats and cheese, cereals, fresh fruit salad. We did have a cooked breakfast as I can't resist having someone else cook it for me and the scrambled eggs were perfect - I'm very fussy about my eggs not being overcooked - good quality sausage and bacon and all very well presented.
(I always find that people who stay in hotels are not as chatty as the ones that stay in B&B's, perhaps they are all focused on doing their own thing or too rich to bother with other people. Perhaps that's why some reviewers find hotel staff unfriendly cos they can't be bothered to talk to them)
Location is great, really handy for all the main tourist stuff by tube, and the museums are just 'round the corner' 15 mins walk. I recommend going inside the houses of parliament - go in the evening and there's no queues. Fantastic if, like me, you've never been and have no idea what it looks like inside. No chance of Da Vinci tickets unless you're in the queue at 6am.
The Stanhope arms has a good atmosphere and meals which are ok but not amazingly cheap (£11 for rump steak and chips) but nice beer. Lots of italian restaurants around - we tried the Ask Italian, only because it had people in it (on a Monday evening) when the others had no-one in. It was OK. Take a walk to the Earls Court Road if you want to see more 'real' life.
We would definitely go back if we went to London again.