I always use the Royal Norfolk Hotel on brief stays to London. It is close to the arrival station Paddington am,always greeted by freindly staff. The only negative point is that in three seperate stays over three years the lift has been out of order, The twin room that my friend and I stayed in was very small with a caravan like bathroom. However for the online rate of £64 was superb as we only wanted the room as a base and to have a good nights rest which we had without any problem. The room was warm the beds comfortable. We did not have breakfast as we woke up to late. I shall definitely return.

I paid £45.00 for a single room but ended up in a triple room a double and single beds with breakfast and ensuite so that was great
annoyed though i turned up at hotel and had to go across the road to use internet to get that rate or £70.00 at hotel check in
anyway checked in quite easiliy but NO LIFT now thats not good as the stairs were long there was a lift but wasnt working
room was fine terrible squeaky floorboards tho
bathroom ok very basic shower is an add on to bath taps
and not brill
bathroom floor could off been cleaner
tv in room and bed was ok
overall an ok stay would stay again as great location central in paddington and check out is midday
didnt get breakfast so cannot comment on this.
internet is £8.50 for 24 hours

This hotel is 10 paces from paddington tube- superb location
The hotel inside is very poor I paid £72 per night even factoring in the fantastic location close to tube it's still worth no more than£50 per night

We have just spent two nights at the royal norfolk hotel, on our arrival we were greeted by friendly staff on reception, who gave us our room key (341) & were given directions to find our room. The lift was out of order & apparently had been for some time. It was a bit of an assault course to get to our room, up one flight of stairs, down another then up again.It would be a real struggle if you were elderly or disabled. I would have thought the hotel would have laid on staff to carry your bags. When we finally reached our room, to say we were disappointed would be an understatement, the room looked tired & in need of a refurb. We had booked a double room, but this was at best a single with a double bed in it. The room could only have measured 10ft x 8ft with just enough room to walk around the bed. The heating didn't work, the windows were not double glazed, so the draught whistled through the gaps. The walls were paper thin, you could hear everything coming from the adjoining rooms The so called ensuite was a joke, i have seen bigger bathrooms in a caravan. As for breakfast the breakfast room was far too small for the number of guest rooms only 10 tables, you had to wait outside for a table. When we finally got a table, the choice of menu was poor, the full english was made up of sausage bacon egg mushrooms beans & toast, made from very poor quality ingredients, probably supermarket own brand value range. As we paid £99 per night you would have expected something better for your money. The hotels only redeeming feature was its good location right next to paddington station. If youre looking to book a hotel in the paddington area there are plenty of other hotels in paddington, book the royal norfolk as a last resort.