In June, 2010 my wife and I stayed at this hotel and we had a room with an en suite but we were very disappointed with the accommodation. I wonder why a room with so many issues would be let in the first place if they want to have a good reputation. First the good points. The staff tried very hard to please and be helpful. Included in the price we had Wi-Fi, breakfast, which was ok and car parking, but don’t turn up with a big car. The room had twin beds which were comfortable. Now for the negative points. The en suite had 2 steps down so at night, if you have to use the bathroom, you have to remember that the steps are there while you are half asleep so you don’t fall down. The shower size was about 21x21 inches (52x52 cm) of standing room. You couldn’t turn around in it because if you did the shower curtain would stick to your wet body and water spray out and make the floor outside your shower very wet. The other point with the shower was turning around in it you will hit the water lever which will change the water temperature or turn it off and also there was no soap holder in the shower and we only received 2 small soap cakes when we checked in and never got fresh soap so we used our own.
Now to the sink, which had a blocked drain. The toilet was difficult to flush and you needed to push the lever many times before it flushed but eventually it did. There was no power socket near the bathroom mirror to blow dry or style your hair or to use a shaver. They provided an iron with an ironing board on request but there is hardly any space to use it and also a hair dryer was supplied on request but that stopped working after a minute of use so we asked for another one but never received it. Towels are only changed once every 3 days but there was hardly anywhere to hang the towels on to dry them out for the other days that you will need them except for 1 hook behind the door and a towel rack that fell down all the time. Although both the sink and the towel holder were fixed (should have been fixed before we checked in) and we got fresh towels every day after we mentioned it.
Now for the room, which is very small with barely enough room for 2 people, it had a flat screen TV mounted on the wall, but the signal was often lost, a fridge and a tea making facility. It had no safe. The room needs to be refurbished badly as e.g. the wall paper is peeling off and the light fittings need to be modernized. While we were here the weather was hot so the room was warm and stuffy and we were given a fan after asking for one, which had a pedestal and sat on the floor, with only fast speed or off option and it was noisy. The bed light turned itself off by itself when you are reading and you had to hit it to turn it on again and at other times it flickered. The entry door to our room had a security chain but nothing to attach it to.
After the first night, considering we were staying here a few nights, we requested to have another room made available to us but were told that they are all booked out. We do know that they have some rooms that have been modernized and maybe we got the worst room in the place but I have to review the room I had been given and I would not use the pictures as a guide that the hotel has posted on Trip advisor also make sure you don’t book the room we had.
Pictures are attached.
Happy travelling.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC