The rooms we were eventually given were small but nevertheless clean (initially the twin room we were given was a double and the first triple room had definitely had smokers in, despite the statement to the contrary!) The beds are basic and the bathrooms like an add on to the room, but usable all the same. Our sink started leaking at about 8pm i informed the lady on reception who responded with a 'I can't do anything now, there are no other rooms either' I asked for extra towels to mop up the continual leak and I left feeling very agitated and unsatifisfied with her help. I got told it would be fixed the next day.
Breakfast was a basic buffet but a nice selection of breads and was ok on a whole. We went out for the day and on our return the room had been cleaned but the leak was still very apparent by the flood in the bathroom. Staff still very unhelpful and uncooperative. More towels mopped up the flood and kept the leak at bay until the morning.
Check out was smooth as it was all paid for upfront (unfortunately). Never the less had a great time in london, would not return to this hotel unless it is the only option as it did serve the purpose but only just.
- Also Known As:
- Ibis London Docklands Hotel
- Ibis London Docklands Hotel London
- Accor London Docklands
- Official Description (provided by the hotel):
- Ibis London Docklands Canary Wharf hotel is an economy London hotel in the Docklands area. Your hotel booking puts you minutes walk from the commercial and financial hub of Canary Wharf, and a short light rail journey from ExCel and the O2 Arena. The 87 modern guestrooms all come with satellite TV and free internet access. You can enjoy a snack or a light meal at the Cafe. City Airport is just 5km from the hotel, and there is secure onsite parking for up to 30 cars. There is a free web corner in the lobby. ... more less
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