I had the opportunity to spend a night at the Citadines Prestige Holborn - Covent Garden in London and I was already prepared to the worst (it is often like that, in big cities). Well, I was positively surprised to find an environment that was friendly, welcoming, discreet and incredibly comfortable! It really made for me the difference, I will definitively come back again and have already recommended it to friends.

Just 1 city block or less than 3 minutes to Holborn Station, which has the Central Line (Oxford St. shopping experience) and the Picadilly line (direct to/from Heathrow). Abundant no. of supermarkets, pubs, restaurants, dry cleaners, electronic shops and banks. From 5 to less than 20 minutes walking distance to Russel Sq., Convent Garden, Leicester Sq., Chinatown, theaters etc. High Holbern directly connects to Oxford Street on the West side.

Facilities are not 5 star but you get decent clean accommodation with a modern washroom and a nice kitchen with microwave, cutlery, iron/board, fridge and stove. Internet is free. I found the bed a bit soft and the TV rather small. The spacious ground floor lobby provides complimentary hot drinks, fruit, newspapers and internet ready computers. Beside this area are laundry facilities and complimentary use of a small gym. Staff were very pleasant and were ready to offer help. I really enjoyed my stay here and will certainly return. Great location!

I stay away on business 2 - 3 nights a week, so I generally want a good location, a comfortable room, where I can work and relax for a couple of hours, and a good night's sleep.
Positives of the hotel were:
- Reasonsable sized room, with added bonus of a decent kitchenette with hot plate, microwave, fridge etc
- Great location - I chose this location to be near where I was working the following day, but it is also very convenient for tourists and near to a number of attractions, with good transport links.
Negatives:
- Service: I waited an unprecendented 25 minutes to be checked in. It's the first time I have ever been asked to take a seat when I approached a check-in desk (with the offer to help myself to coffee, which suggested a long wait!). In fairness, they later told me they'd had a problem with their systems, but (a) they still only had one person working on reception and (b) after taking a seat and waiting 15 minutes while they checked in one person, I had to complain because they then started people who had arrived after I had. It's one thing to have a "systems problem", quite another to make a complete hash of dealing with your clients while you sort it out.
- The room had laminated floors, which I particularly dislike, especially on a cold winter night, and the room was freezing when I arrived and took some time to heat up.
- The TV in very small and only had the 5 terresterial channels, of which the reception was so bad on BBC1 & 2, it was unwatchable. Very poor for a hotel in central London and not to even offer Freeview channels is unusual for a hotel.
- A "double" does not mean a double bed - it's two singles pushed together.

I'm sure that the negatives I've highlighted may seem relatively minor to many poeple, but at £180 per night, I have stayed in far better hotels, even in central London.

Well placed and well kitted out aparthotel in central London. You are not talking 5* hotel here but then you are not paying 5* prices either in a prime location!
Check in was seamless, with our request to have the couch in the living room made up for our arrival, duely noted and done.
Although the space is limited it is well planned and all our needs were easily met with a small kitchen area providing ample space to make a cup of tea.
Daily housekeeping kept the apartment tidy and plenty of fresh towels/ toileteries were provided each day.
Reception staff were helpful and eager to please, which made our whole stay very pleasant.I would certainly stay here again and indeed my husband has stayed here in the past and was very pleased with it also.